Original article can be found in Greenway Magazine here.

It’s no secret that cannabis in Missouri is on fire. While the rapid growth and competition continue to create more and more opportunities to scale your business, it’s absolutely essential to hire the right people to make sure you stay ahead of the curve. Some companies have their hiring protocols locked down, but for those of you who could use a little tune-up to ensure you’re getting enough of (the right) people on your team, we have some helpful resources.

Some major considerations that play a big role:

• Properly marketing and communicating your job positions and expectations for each role.
• Using automation to effectively distinguish between qualified and unqualified candidates.
• Efficient hiring processes that decrease time spent in hiring while assisting you in making hiring decisions that positively affect your business.
• Proper onboarding to get new hires trained and into your system quickly 

Properly marketing and communicating your job positions and expectations for each role

It goes without saying… It’s important to make sure you’re getting the right people for the right roles at the right time.

Being sure to clearly define what the perfect hire looks like in your operations will drastically improve the quality of your candidates, but without marketing the content effectively, you won’t get the eyes on the jobs to make the hires you need.  Leveraging hiring tools that allow you to customize your job descriptions and company culture while pushing your jobs to as many outlets as possible is the best way to accomplish this goal.  A single job database that helps you market and attract talent through multiple channels, including everywhere your brand lives, will keep your information consistent and get the maximum return on your time and money. 

Effectively distinguishing between qualified and unqualified candidates

• Create standards and expectations for each position ahead of time to automatically qualify candidates who are a good fit for your company culture.
• Use a system that can automatically sort candidates who are a good fit for the job into a qualified talent pool. 
• Filter down between candidates who are a good fit for a specific role by spending a little extra time evaluating the relevant skills and experience they’ll need to have in order to excel in this role.
• Last, but not least, look for candidates who are a good fit within your team and culture–and remember: there’s no such thing as “the perfect employee.” Every person has flaws and strengths; it’s up to you as an employer or manager to help mold them into someone great at their job!

Efficient hiring processes that decrease time spent in hiring while assisting you in making hiring decisions that positively affect your business

• Use automated posts on job boards. Job boards are a great way to add additional candidates quickly and easily to your hiring pipeline. 
• Use an applicant tracking system that allows you to track your applicants throughout the hiring process, allowing you to make informed decisions about who’s right for the job, without having to go back through old resumes and interviews again (which can be time-consuming).
• Use referral programs as part of your recruitment strategy–they’re proven effective at increasing diversity, and will usually help you hire candidates that already fit into your current culture. 

Proper onboarding to get new hires trained and into your system quickly

It’s important to get new hires trained and into your system quickly. When hiring, you obviously want to make sure that the person is a good fit for the position you are trying to fill, but you also want to make sure that they are properly integrated into your company culture and systems.  

Having a smooth and easy-to-complete onboarding and outlined training protocol will be a major asset when it comes to getting that great new hire into their role smoothly.  Make sure to utilize tools that allow you to digitally send all new hire documentation, training manuals, and anything else they’ll need in their first weeks in their role.  This will establish full transparency and accountability for the onboarding process, and get your new hire ramped up to be as effective in their role as quickly as possible. 

To sum it up, if you’re looking to hire for success in Missouri cannabis, it’s critical that you know what you’re doing, and use tools to help you along the way. The industry is growing fast and there are plenty of opportunities out there for those who know how to navigate the hiring process properly. The first step is always knowing what kind of person fits into your culture.  Next comes knowing how best to market job positions so candidates feel compelled enough by what they see online or hear from friends who work there already; this way they’ll apply even before being contacted directly (as long as they meet all qualifications).

Lastly: keep things efficient by using proper onboarding processes that get new hires trained quickly while also helping HR make better hiring decisions overall.

Back of house workers play a crucial role in the smooth operation of a restaurant. While front of house workers interact directly with customers, back of house workers are responsible for the behind-the-scenes tasks that keep the restaurant running efficiently. They are the backbone of the operation, ensuring that food preparation, cooking, and cleaning are done effectively and in a timely manner.

Back of house workers are typically found in the kitchen area, where they work alongside chefs, cooks, and other kitchen staff. They are responsible for tasks such as food preparation, cooking, plating, and ensuring that all food items meet the restaurant’s quality standards. They also handle cleaning and sanitizing duties, maintaining a clean and organized work environment.

In addition to their technical skills, back of house workers are expected to possess certain personal qualities that contribute to their success in the role. These qualities include a strong work ethic, attention to detail, the ability to work in a fast-paced environment, and a commitment to teamwork and collaboration. By understanding the role of back of house workers and the skills required, you can effectively hire the best candidates for these positions and ensure the success of your restaurant.

1. Culinary Skills: The Foundation for Success

Culinary skills are at the core of the back of house workers’ role. These skills include knowledge of food preparation techniques, cooking methods, and the ability to handle kitchen equipment effectively. Back of house workers should be familiar with various cooking techniques such as grilling, sautéing, baking, and frying. They should also have a good understanding of different ingredients and their uses in various dishes.

In addition to cooking skills, BOH workers should also possess knife skills, as cutting and chopping ingredients is a fundamental part of their job. They should be able to handle knives safely and efficiently, ensuring precision and consistency in their cuts.

Continuous learning and improvement are also essential in the culinary field. Back of house workers should stay updated with the latest trends and techniques in the culinary world, attending workshops or training sessions to enhance their skills. By investing in their culinary skills, back of house workers can contribute to the success of the restaurant and deliver high-quality food to customers.

2. Time Management: Efficiently Handling the Back of House Operations

Time management is crucial to ensure the smooth operation of the kitchen. They are often working under tight deadlines, especially during peak hours, and need to manage their time effectively to meet customer demands and maintain a steady workflow.

BOH should have the ability to prioritize tasks and work efficiently to avoid delays. They should be able to multitask and handle multiple orders simultaneously, ensuring that each order is prepared and cooked in a timely manner. By managing their time effectively, they can contribute to the overall efficiency of the restaurant and ensure that customers receive their food promptly.

To improve time management skills, back of house workers can use tools such as timers and schedules to stay organized and on track. They should also communicate effectively with other kitchen staff to coordinate tasks and avoid any bottlenecks in the workflow. With strong time management skills, back of house workers can handle the fast-paced environment of a restaurant kitchen and meet customer expectations.

3. Attention to Detail: Ensuring Accuracy and Consistency

Attention to detail is a critical skill as it ensures that food items are prepared and presented with accuracy and consistency. From measuring ingredients to plating dishes, every step requires precision and attention to detail.

Back of house workers should follow recipes and instructions carefully, ensuring that the correct ingredients and quantities are used. They should pay attention to cooking times and temperatures to achieve the desired results. Additionally, they should have an eye for presentation, arranging and garnishing dishes in an appealing and consistent manner.

Attention to detail also extends to cleanliness and hygiene. Back of house workers should maintain a clean and organized work area, following proper sanitation practices and food safety guidelines. By paying attention to the smallest details, back of house workers contribute to the overall quality of the food and ensure customer satisfaction.

4. Teamwork and Communication: Collaborating for Seamless Operations

Teamwork and communication are essential skills as they often work in a fast-paced and high-pressure environment. They need to collaborate seamlessly with other kitchen staff to ensure efficient operations and deliver exceptional food to customers.

Back of house workers should have strong communication skills, both verbal and non-verbal. They should be able to effectively communicate with chefs, cooks, and other staff members to coordinate tasks, share information, and address any issues that may arise. Clear and concise communication helps to avoid misunderstandings and ensures that everyone is on the same page.

In addition to communication, teamwork is crucial in a kitchen setting. Back of house workers should be able to work well with others, respecting and supporting their colleagues. They should be open to feedback and willing to help out when needed. By fostering a collaborative and supportive work environment, back of house workers contribute to a positive and efficient kitchen culture.

5. Adaptability and Problem-Solving: Navigating Challenges in a Fast-Paced Environment

Adaptability and problem-solving skills are vital, as they often encounter challenges in a fast-paced environment. They need to be able to think quickly on their feet and find solutions to unexpected situations.

Back of house workers should be adaptable and flexible, as the demands of a restaurant can change rapidly. They should be able to adjust their workflow and priorities based on the needs of the kitchen and the customer demand. This may involve multitasking, reorganizing tasks, or finding alternative solutions when ingredients or equipment are not available.

Problem-solving skills are also essential in the back of house role. When faced with challenges such as equipment malfunctions or ingredient shortages, back of house workers should be able to find creative solutions and work around the obstacles. They should have a proactive mindset and be resourceful in finding alternatives to ensure that operations run smoothly.

By being adaptable and having strong problem-solving skills, back of house workers can navigate challenges effectively and contribute to the success of the restaurant.