Month: March 2025

How StaffedUp Bridges the Gap Between Talent and Opportunity

Posted on by Billy Giordano

By: Editorialist Team

In the hospitality industry, the relationship between businesses and their employees is foundational to success. A great team can elevate a restaurant or hotel’s guest experience, while the wrong hire can disrupt operations and tarnish a brand’s reputation. Yet, finding the right talent has always been a challenge, with traditional hiring methods failing to connect businesses with candidates who are truly aligned with their needs. StaffedUp, a platform designed specifically for the hospitality sector, is bridging this gap by redefining how talent and opportunity meet.

Understanding the Disconnect in Hospitality Hiring

Hospitality hiring is unlike recruitment in most industries. Employers need staff who can excel in fast-paced environments, interact with customers, and adapt to irregular schedules. For job seekers, the challenge is finding roles that match their skills, values, and long-term career goals. Unfortunately, traditional job boards and hiring practices often create more noise than clarity, leaving both parties frustrated.

For businesses, this misalignment can result in high turnover, frequent rehiring, and productivity losses. Meanwhile, job seekers may find themselves in roles that don’t suit their aspirations, leading to dissatisfaction and rapid job changes. StaffedUp was created to address this disconnect, providing tools that facilitate better matches between employers and candidates.

A Platform Built for Connection

StaffedUp’s creators, including co-founder Billy Giordano, built the platform with the hospitality industry’s unique dynamics in mind. Giordano, who began his career as a dishwasher and went on to own Room 38 Restaurant & Lounge, understands the nuances of hiring in this space. His firsthand experience inspired the development of StaffedUp as a solution that works for both sides of the hiring equation.

The platform’s design prioritizes simplicity and alignment. Employers can create branded hiring pages that showcase their business culture and values, attracting candidates who share their vision. Job seekers, in turn, gain a clear understanding of the roles and expectations, helping them make informed decisions about where to apply.

This emphasis on connection goes beyond aesthetics. StaffedUp’s ranking and evaluation tools enable businesses to identify candidates who are not only qualified but also a good cultural fit. By focusing on quality over quantity, the platform helps employers build teams that are more likely to stay and thrive.

Making Hiring Easier for Both Sides

StaffedUp doesn’t just make hiring better—it makes it easier. For employers, the platform automates many of the tedious tasks associated with recruitment, from managing applications to sending follow-up communications. Its integrations with job boards like Indeed and Google Jobs ensure wide visibility for postings, while tools like pre-drafted job descriptions save time and effort.

On the candidate side, StaffedUp simplifies the application process. Features like QR code scan-to-apply technology allow job seekers to quickly access openings using their smartphones. This innovative approach reduces barriers to entry, making it easier for motivated applicants to connect with employers.

By streamlining these processes, StaffedUp ensures that opportunities are not missed due to inefficiencies or miscommunication. Businesses can fill positions faster, while candidates can find roles that match their skills and aspirations with less hassle.

Creating Value for Employers and Employees

The impact of StaffedUp’s approach is measurable. Employers report lower turnover rates and higher employee satisfaction, thanks to better alignment between hires and roles. For job seekers, the platform provides access to meaningful opportunities in an industry that thrives on human connection.

What sets StaffedUp apart is its dual focus. Unlike many hiring platforms that prioritize employer needs at the expense of candidates—or vice versa—StaffedUp strikes a balance. Its tools are designed to create value for both sides, fostering relationships that benefit businesses and employees alike.

Bridging the Gap for a Stronger Industry

As the hospitality industry faces increasing competition and evolving expectations, having the right team in place is more critical than ever. StaffedUp is not just a hiring platform—it’s a bridge that connects talent with opportunity in a way that benefits everyone involved. By making hiring smarter, faster, and more aligned, StaffedUp is helping businesses and employees build relationships that drive long-term success.

For business owners tired of turnover and job seekers looking for roles they can grow into, StaffedUp offers a new way forward. With its focus on connection, alignment, and ease, the platform is proving that the right tools can turn hiring challenges into opportunities for growth and innovation.

The Top Skills Employers Want in Hospitality Workers

Posted on by Jeremy Phillips

The hospitality industry thrives on customer satisfaction, teamwork, and efficiency. Whether you’re applying for your first job or looking to advance in the field, mastering the top skills that employers value can set you apart. Here’s what hiring managers are looking for—and how you can develop these skills to boost your chances of landing the right role.

1. Customer Service Excellence

Hospitality is all about delivering a great guest experience. Employers seek workers who can:

  • Greet guests warmly and handle concerns professionally
  • Anticipate customer needs and go the extra mile
  • Stay patient and positive in high-pressure situations

According to Forbes, strong customer service skills not only improve job performance but also increase employee satisfaction and retention.

2. Communication and Teamwork

A successful hospitality business relies on seamless coordination between staff. The ability to communicate effectively—whether with guests, kitchen staff, or management—is one of the top skills employers look for. Key aspects include:

  • Clear and professional verbal communication
  • Active listening to understand guest and team needs
  • The ability to give and receive feedback constructively

Since most hospitality roles require working in a fast-paced, team-oriented environment, showing that you can collaborate well is a huge plus.

3. Adaptability and Problem-Solving

No two days in hospitality are the same. A sudden rush, a last-minute event change, or an upset customer can test your ability to adapt. Employers value candidates who can:

  • Stay calm under pressure
  • Think quickly to find solutions
  • Adjust to new situations without frustration

Harvard Business Review highlights adaptability as a key skill in the modern workforce, as it allows employees to stay competitive and resilient.

4. Time Management and Multitasking

In hospitality, there’s always something happening. Employers need staff who can handle multiple tasks efficiently, whether it’s managing orders, setting up an event, or checking in guests. To improve your time management skills:

  • Prioritize tasks based on urgency and importance
  • Stay organized, even in fast-paced environments
  • Use downtime wisely to prepare for peak hours

Being able to juggle responsibilities without compromising service quality makes you an invaluable team member.

5. Attention to Detail

Small details make a big difference in hospitality. Whether it’s plating a dish perfectly, ensuring a hotel room is spotless, or remembering a guest’s name, paying attention to the little things enhances the customer experience. Employers appreciate workers who:

  • Follow instructions carefully
  • Notice and fix small issues before they become problems
  • Take pride in their work and presentation

Boost Your Hospitality Career with StaffedUp

Mastering these top skills can help you stand out to employers and secure the best opportunities in hospitality. Whether you’re just starting out or looking to advance, showcasing your ability to provide great customer service, communicate effectively, and stay adaptable will make a lasting impression.

Ready to find the right job for your skill set? StaffedUp connects hospitality job seekers with top employers looking for talent like you. Sign up today and start applying!

The Dos and Don’ts of Writing Hospitality Job Descriptions

Posted on by Jeremy Phillips

Well-crafted hospitality job descriptions can make all the difference in attracting top-tier talent. In an industry known for high turnover, vague or uninspiring job postings often lead to unqualified applicants or quick resignations. According to the U.S. Bureau of Labor Statistics, the hospitality industry experiences an annual turnover rate of nearly 74%. This makes it essential for employers to set clear expectations from the start.

To help you optimize your hiring process, here are the key dos and don’ts when writing hospitality job descriptions that attract the right candidates.

✅ DO: Be Clear and Concise

Job seekers skim through multiple job postings quickly. Keep your descriptions short, structured, and easy to read. Use bullet points to highlight key responsibilities, qualifications, and benefits.

Example of a clear job summary:
We are looking for a friendly and energetic server to join our team at XYZ Restaurant. The ideal candidate will provide excellent customer service, take orders efficiently, and ensure guests have a great dining experience.

A Harvard Business Review study found that job postings with clear, straightforward language receive 30% more applications than those with overly complex descriptions.

❌ DON’T: Use Vague or Overused Phrases

Avoid generic phrases like:

  • “Must be a team player”
  • “Fast-paced environment”
  • “Looking for a rockstar”

Instead, focus on specific qualities you need, such as:
✔ Strong multitasking skills
✔ Ability to handle 5+ tables at once
✔ Experience with POS systems like Square or Toast

The more precise you are, the better chance you’ll have of attracting qualified applicants.

✅ DO: Highlight Growth Opportunities

One major reason for high turnover in hospitality is the lack of career growth. Show potential candidates that your business values development by including phrases like:

  • Opportunities for promotion after 6 months
  • Hands-on training provided for career advancement
  • Pathway to management roles available

Candidates are more likely to apply when they see a long-term future with your company.

❌ DON’T: Forget to Include Compensation Details

Many employers avoid listing pay rates, but job descriptions with salary details receive 75% more applications, according to Glassdoor. If you can’t provide an exact number, at least offer a range (e.g., $15–$18/hour + tips) to give candidates realistic expectations.

✅ DO: Use StaffedUp to Streamline Your Hiring

Crafting effective hospitality job descriptions is just the first step in hiring top talent. With StaffedUp, you can post jobs quickly, manage applications efficiently, and build a stronger hospitality team.

Ready to simplify your hiring process? Get started today!

LEVERAGING TECHNOLOGY FOR BETTER TEAMS: THE DIGITAL TRANSFORMATION OF HOSPITALITY HIRING

Posted on by Billy Giordano

In the world of hospitality, hiring isn’t just about filling positions—it’s about building teams that create memorable experiences for guests. Yet, the recruitment process has long been fraught with inefficiencies, from sifting through countless unqualified resumes to navigating high turnover rates. StaffedUp, a platform specifically designed for the hospitality industry, is at the forefront of a digital transformation, leveraging technology to simplify hiring, improve candidate quality, and save businesses valuable time and resources.

The Challenge of Hiring in Hospitality

Unlike other industries, hospitality faces unique hiring challenges. High turnover, unpredictable schedules, and the need for diverse skill sets make recruitment a constant struggle. For restaurant and hotel owners, this translates to lost time and productivity as they navigate the lengthy process of finding and onboarding the right candidates.

Traditional hiring methods—posting jobs manually, relying on outdated applicant tracking systems, or conducting walk-in interviews—often fail to meet the speed and scale required in hospitality. These inefficiencies create bottlenecks that leave businesses understaffed and struggling to maintain service quality. Recognizing these pain points, StaffedUp set out to reimagine the hiring process with technology at its core.

How StaffedUp is Redefining Hiring with Innovative Features

At its heart, StaffedUp is a hiring platform designed by hospitality professionals for hospitality professionals. Its creators, including co-founder Billy Giordano, have lived the challenges of the industry and infused their platform with tools and features tailored to solve them.

One of the platform’s most impactful innovations is its customizable hiring pages. These pages allow businesses to showcase their culture and brand identity, attracting candidates who are not only qualified but also aligned with the company’s values. By creating a strong first impression, businesses can draw in applicants who are genuinely interested in joining their team.

StaffedUp also integrates seamlessly with popular job boards like Indeed and Google Jobs, ensuring wide visibility for job postings. Its automation tools handle repetitive tasks, such as ranking candidates based on application responses and sending follow-up messages. This streamlining of processes reduces manual workload, enabling hiring managers to focus on high-value activities like interviews and final selections.

Empowering Businesses with Digital Tools

One of the standout aspects of StaffedUp’s approach is its use of cutting-edge marketing technologies to enhance recruitment efforts. The platform includes features like QR code scan-to-apply technology, which simplifies the application process for job seekers. By placing QR codes on receipts, menus, or social media posts, businesses can drive applicants directly to their open positions, expanding their reach in an efficient and creative way.

Another key feature is the ability to create pre-drafted job descriptions and application questions. For business owners who may not have the time or expertise to craft detailed postings, these tools ensure that job listings are professional and optimized to attract the right talent.

The platform’s user-friendly interface is designed with hospitality professionals in mind. Many restaurant and hotel owners are not tech-savvy, and complex systems can create more problems than they solve. StaffedUp’s intuitive design makes it easy to use, even for those new to hiring software, ensuring that businesses can hit the ground running.

Real-World Results for Hospitality Teams

StaffedUp’s emphasis on technology-driven hiring is producing tangible results for businesses across the hospitality sector. Restaurants, in particular, have reported significant improvements in their hiring processes, citing faster time-to-hire and better candidate quality. By automating tedious tasks and enabling more targeted recruitment, the platform is helping businesses build stronger, more reliable teams.

One of the platform’s key strengths is its adaptability. As co-founder Billy Giordano explains, “StaffedUp isn’t just a tool—it’s a solution that evolves with the needs of the industry. Our goal is to make hiring as seamless and effective as possible, so businesses can focus on what really matters: serving their customers.”

Why StaffedUp is The Future of Hospitality Hiring

As the hospitality industry becomes increasingly reliant on technology, platforms like StaffedUp are paving the way for a more efficient and effective recruitment process. By blending practical tools with innovative marketing strategies, StaffedUp is setting a new standard for how businesses approach hiring.

In an industry where human connection is paramount, having the right team in place is critical. StaffedUp ensures that hospitality businesses can find, attract, and retain top talent without the traditional headaches of recruitment. For owners and managers looking to stay ahead in a competitive market, the digital transformation offered by StaffedUp is more than just a convenience—it’s a necessity.

How to Get Hired in Hospitality Without Any Experience

Posted on by Billy Giordano

Breaking into the hospitality industry without any experience might seem challenging, but it’s entirely possible. Many employers are willing to train the right candidates, especially if they have the right attitude, soft skills, and willingness to learn. Whether you’re looking to work in a restaurant, hotel, or event venue, here’s how to get started.

1. Highlight Your Transferable Skills

Even if you don’t have direct hospitality experience, chances are you’ve developed valuable skills in other jobs, school, or volunteer work. Employers in the industry look for:

  • Customer service skills – Have you worked retail, helped customers, or handled complaints?
  • Communication skills – Teamwork and clear communication are key in hospitality roles.
  • Time management – Any role that required multitasking or working under pressure is relevant.

According to Harvard Business Review, soft skills like adaptability and problem-solving are just as critical as technical skills in customer-facing industries (source). Be sure to highlight these in your application.

2. Craft a Strong Resume and Cover Letter

Even if you’re applying without any experience, your resume and cover letter should showcase why you’re a great fit. A few tips:

  • Keep it clean and simple – Focus on relevant skills, any related work, and a strong summary statement.
  • Use action words – Instead of “helped customers,” say “assisted customers with inquiries, improving satisfaction by X%.”
  • Customize your cover letter – Show enthusiasm for the hospitality industry and mention why you’re eager to learn.

For more guidance, Indeed offers resume-writing tips for those starting with little experience (source).

3. Get Certifications or Training

Some quick certifications can help boost your resume and show initiative:

  • Food handler’s permit – Required for many restaurant jobs.
  • TIPS certification – Teaches responsible alcohol service.
  • Customer service or hospitality courses – Many are available online for free.

These small steps can make a big difference when applying without any experience.

4. Network and Apply Strategically

Many hospitality jobs are filled through word-of-mouth. Here’s how to increase your chances:

  • Tell friends, family, and connections that you’re looking for a job.
  • Apply in person – A good first impression can go a long way in hospitality.
  • Use industry-specific job platforms like StaffedUp to find opportunities quickly.

5. Show Enthusiasm and Willingness to Learn

Many employers prioritize attitude over experience. When interviewing, express your eagerness to:

  • Learn on the job
  • Take on new challenges
  • Be a team player

Hospitality is an industry where hard work and a positive attitude can lead to rapid growth.

Start Your Hospitality Career with StaffedUp

Landing a hospitality job without any experience is possible with the right approach. By showcasing transferable skills, networking, and demonstrating a willingness to learn, you can stand out to employers.

Ready to apply? StaffedUp makes it easy to connect with hospitality employers looking for fresh talent. Sign up today and take the first step toward your new career!

Hospitality Hiring Trends: What Employers Need to Know in 2025

Posted on by Billy Giordano

The hospitality industry is evolving rapidly, and staying ahead of hospitality hiring trends is crucial for employers looking to attract and retain top talent. From shifts in candidate expectations to new technology-driven solutions, 2025 is shaping up to be a transformative year for the industry.

With labor shortages still affecting restaurants, hotels, and event venues, employers must adapt their hiring strategies to remain competitive. According to the National Restaurant Association, 62% of hospitality operators say recruitment and retention will be their biggest challenge in 2025.

Here’s what you need to know about hospitality hiring trends and how to adjust your strategy for success.

1. Flexibility is No Longer Optional

One of the biggest shifts in hospitality hiring is the demand for flexible work arrangements. Employees are seeking:

  • Predictable scheduling
  • Part-time and gig-style opportunities
  • Better work-life balance

A report from Harvard Business Review found that businesses offering flexible scheduling options see 25% lower turnover rates. Employers who fail to offer more adaptable schedules may struggle to retain their workforce.

2. Skills-Based Hiring Over Experience

Traditional hospitality roles often prioritize experience, but 2025 is seeing a shift toward skills-based hiring. Employers are focusing on candidates with:

  • Strong communication skills
  • Problem-solving abilities
  • Adaptability under pressure

With more job seekers transitioning into hospitality from other industries, assessing transferable skills will open up new talent pools.

3. Digital Hiring Platforms are Essential

The days of relying solely on walk-in applications and word-of-mouth referrals are fading. Employers are increasingly turning to digital hiring solutions to:

  • Streamline the application process
  • Automate job postings
  • Track and manage candidates efficiently

A LinkedIn Workforce Report revealed that 70% of job seekers prefer applying through online platforms over traditional methods. If your hiring process isn’t digital-first, you risk losing qualified applicants.

4. Employee Experience Matters More Than Ever

Hospitality workers are looking for more than just a paycheck. They want:

  • Competitive wages
  • Opportunities for career growth
  • Positive workplace culture

Businesses that invest in employee well-being—through benefits, development programs, and strong leadership—will have a hiring advantage in 2025.

5. How StaffedUp Can Help

To stay ahead in hospitality hiring, businesses need the right tools. StaffedUp offers a streamlined hiring platform designed specifically for the hospitality industry. Whether you need to fill roles quickly, manage applications, or improve employer branding, our digital-first solution makes hiring more efficient.

Want to build a stronger team in 2025? Start hiring smarter with StaffedUp.

From Founder to Innovator: Billy Giordano’s Journey from Dishwasher to Industry Leader

Posted on by Evan Rief

Behind every great innovation lies a story of passion, perseverance, and a willingness to challenge the status quo. For Billy Giordano, the journey from a dishwasher at 13 to a celebrated entrepreneur and co-founder of StaffedUp, embodies these qualities. With a deep understanding of the restaurant industry and a desire to solve its most persistent hiring challenges, Giordano has transformed his firsthand experiences into a revolutionary platform that’s reshaping how businesses approach recruitment in hospitality.

From Humble Beginnings to Entrepreneurial Vision

Giordano’s love affair with the restaurant industry began in his teenage years when he picked up his first job washing dishes. What started as a way to save for a car soon blossomed into a lifelong passion. By age 24, he turned that passion into a profession, launching Room 38 Restaurant & Lounge. Over 16 years later, the establishment remains a community favorite, serving as a testament to his dedication and business acumen.

But running a successful restaurant wasn’t without its challenges. Like many business owners in the hospitality industry, Giordano faced the constant headache of hiring and retaining quality staff. The high turnover rates, unreliable candidates, and time-consuming hiring processes all threatened to disrupt the seamless operation of his business. Giordano’s frustration with these obstacles sparked an idea: what if there was a better way to manage hiring?

The Birth of StaffedUp

In 2017, Giordano teamed up with his best friend and co-founder to address the inefficiencies he had experienced firsthand. Their solution was StaffedUp, a hiring platform designed specifically for the unique needs of the hospitality industry. Unlike generic hiring tools, StaffedUp was built from the ground up by insiders who truly understood the challenges their peers faced.

StaffedUp’s journey began with a spark of validation. Entering Startup Weekend Columbia on a whim, Giordano and his co-founder not only participated but won the competition. That victory was a turning point, transforming StaffedUp from a concept into a tangible, functioning platform. Today, it’s recognized as one of the top hospitality staffing solutions in the industry.

Innovating Through Challenges

Building StaffedUp wasn’t without its hurdles. As non-technical founders, Giordano and his team faced a steep learning curve. The road was marked by expensive mistakes in marketing, staffing, and development. The platform was rebuilt three times to address issues inherited from previous development teams, each iteration better aligning with the founders’ vision for simplicity and efficiency.

Despite these setbacks, Giordano’s resilience and commitment to learning kept StaffedUp moving forward. His hands-on approach as both a business owner and platform developer allowed him to refine StaffedUp based on real-world insights. By testing the platform in his own restaurant and gathering feedback from clients, Giordano ensured that StaffedUp evolved to meet the ever-changing demands of the hospitality industry.

Leading by Example

Giordano’s leadership style is rooted in his experiences as a restaurant owner. His journey has taught him the importance of persistence, creativity, and doing things right the first time. These lessons not only shaped the development of StaffedUp but also serve as guiding principles for its users. Giordano’s ability to empathize with the struggles of his clients—because he’s lived them—sets him apart as a leader and innovator.

This connection with his audience is reflected in the platform’s ethos: “For us, by us.” StaffedUp’s tools are designed with hospitality professionals in mind, offering features like customizable hiring pages, automated application processes, and QR code scan-to-apply technology. These innovations make hiring faster, simpler, and more efficient, allowing owners to focus on running their businesses.

A Vision for the Future

As StaffedUp continues to grow, Giordano’s vision remains focused on empowering the hospitality industry. He envisions a platform that not only helps restaurants hire smarter but also fosters a sense of community among business owners and job seekers. By creating tools that solve real problems, Giordano aims to support the industry’s resilience and success for years to come.

From his humble beginnings as a dishwasher to his role as an industry innovator, Billy Giordano’s journey is a story of passion and purpose. With StaffedUp, he’s proving that the best solutions often come from those who have lived the problem firsthand. Through his dedication to the hospitality industry, Giordano is leaving a lasting impact—one hire at a time.

What’s the Best Hospitality Job for Your Personality?

Posted on by Jeremy Phillips

The hospitality industry offers a wide range of career paths, from front-of-house roles to behind-the-scenes operations. But finding the best hospitality job isn’t just about skills—it’s about personality fit. Choosing a role that aligns with your natural strengths can lead to greater job satisfaction, better performance, and long-term success.

So, what’s the best hospitality job for you? Let’s break it down based on different personality types.

1. The Outgoing People-Person

If you thrive on social interaction, enjoy fast-paced environments, and love making guests feel welcome, consider front-facing roles such as:

  • Server or Bartender – Engaging with guests, providing excellent service, and working for tips can be a perfect fit.
  • Hotel Front Desk Agent – Greeting and assisting guests, handling reservations, and ensuring smooth check-ins.

Hospitality jobs that involve direct customer interaction require strong communication and problem-solving skills. According to The Balance Careers, customer service is one of the most in-demand skills for hospitality roles.

2. The Detail-Oriented Multitasker

If you enjoy staying organized and ensuring everything runs smoothly behind the scenes, these roles may be the best hospitality job for you:

  • Event Planner – Managing logistics, coordinating vendors, and executing seamless events.
  • Hotel Concierge – Providing guests with recommendations, booking reservations, and creating memorable experiences.

People with strong organizational skills and attention to detail often excel in operational roles that require precision and problem-solving.

3. The Hands-On Worker

Prefer being active and working with your hands? Hospitality offers plenty of physically engaging roles, such as:

  • Chef or Line Cook – Preparing and plating meals in a fast-paced kitchen.
  • Housekeeping Staff – Ensuring hotel rooms and common areas are spotless and inviting.

As noted by Indeed, physically active jobs in hospitality can be rewarding for those who prefer movement over desk work.

4. The Leader & Decision-Maker

If you naturally take charge, enjoy problem-solving, and thrive under pressure, management roles might be your calling:

  • Restaurant Manager – Overseeing staff, ensuring quality service, and handling day-to-day operations.
  • Hotel General Manager – Running a hotel’s operations, guest satisfaction, and financial performance.

Strong leadership, communication, and decision-making skills are key for these positions.

Find the Best Hospitality Job for You

No matter your personality, there’s a best hospitality job that fits your strengths. The key is to find a role that aligns with what you enjoy doing daily.

Ready to land your perfect fit? StaffedUp makes job searching easier by connecting you with top hospitality employers. Create your free profile today and take the next step in your career!

The Power of Employee Referral Programs in Hospitality Hiring

Posted on by Jeremy Phillips

Why Employee Referral Programs Matter in Hospitality

Finding reliable staff in the hospitality industry can be a challenge. High turnover rates, seasonal hiring demands, and the need for skilled workers make recruitment an ongoing battle. One of the most effective hiring strategies? Implementing a strong employee referral program.

A well-structured employee referral program not only helps you find better candidates faster but also boosts employee morale, engagement, and retention. According to a study by the Society for Human Resource Management (SHRM), referral hires tend to stay with companies longer and perform better than non-referral hires.

1. Why Referrals Work in Hospitality Hiring

In an industry built on relationships, who better to recommend great hires than your own team? Hospitality employees often have networks of talented friends and former colleagues who already understand the industry.

Benefits of referrals include:

  • Faster hiring: Referred candidates are 55% faster to hire than those from career sites.
  • Higher retention: Employees hired through referrals tend to stay longer—reducing costly turnover.
  • Better cultural fit: Existing employees refer people they believe will thrive in your work environment.

2. Designing an Effective Employee Referral Program

A successful employee referral program should be easy to understand, rewarding, and well-communicated. Here’s how to build one that works:

  • Offer enticing incentives – Cash bonuses, extra time off, or gift cards can motivate employees to participate.
  • Set clear guidelines – Define which roles are eligible, how referrals should be submitted, and when rewards will be given.
  • Make it simple – Employees won’t participate if the process is complicated. Use an easy-to-access form or online system.

A report from Harvard Business Review found that 88% of employers believe referrals are the best source of above-average applicants.

3. Promoting Your Referral Program

For your program to be effective, employees need to know about it. Here’s how to encourage participation:

  • Announce it in team meetings and post flyers in break areas.
  • Send out email reminders and updates on successful hires.
  • Recognize employees who make successful referrals in front of their peers.

4. Boosting Your Hiring Efforts with StaffedUp

An employee referral program is a powerful tool, but it works even better alongside a streamlined hiring platform. StaffedUp makes it easy for hospitality businesses to manage applicants, post jobs, and connect with quality candidates—all in one place.

By combining referrals with a digital hiring solution, you’ll maximize your talent pool and create a hiring process that attracts and retains top hospitality talent. Ready to build your best team? Start hiring smarter with StaffedUp.

Revolutionizing Hospitality Hiring: How StaffedUp Brings Industry-Specific Solutions to the Table

Posted on by Billy Giordano

By: Successful Daily

In the hospitality industry, where success hinges on exceptional service, hiring the right team is crucial. Yet, the process of recruiting and retaining quality staff has long been a pain point for restaurant owners and managers. StaffedUp, a hiring platform built by industry insiders, is changing the narrative by offering solutions tailored to the unique challenges of the hospitality sector. By leveraging technology and deep industry insights, StaffedUp is empowering businesses to simplify hiring and focus on what they do best: creating outstanding guest experiences.

A Platform Designed by Insiders

StaffedUp isn’t your typical hiring platform. It’s the brainchild of hospitality professionals who understand the demands of the industry firsthand. Co-founder Billy Giordano’s journey began as a dishwasher at 13, working his way up to owning Room 38 Restaurant & Lounge, a staple in his community for over 16 years. Through his experience, he encountered the same hiring struggles faced by countless restaurant owners—high turnover, unreliable applicants, and a constant battle to find quality staff.

These challenges inspired Giordano and his co-founder to create a solution that addressed the hospitality industry’s specific needs. StaffedUp was born not as a generic hiring tool but as a platform designed “for us, by us.” This ethos ensures that every feature of the platform is rooted in the real-world experiences of its creators and tailored to meet the demands of restaurant owners and managers.

Tackling Hospitality’s Unique Challenges

Hiring in hospitality isn’t like hiring in other industries. The fast-paced nature of the business, coupled with high turnover rates and the need for flexible scheduling, creates a unique set of challenges. StaffedUp rises to the occasion by offering features that simplify and streamline the hiring process.

One standout feature is the platform’s application automation, which saves time by allowing employers to create custom application questions and rank candidates based on their responses. By integrating with popular job boards like Indeed and Google Jobs, StaffedUp ensures job postings reach a wide audience. The platform also leverages social media and QR code scan-to-apply technology, making it easier for businesses to connect with motivated job seekers.

But it doesn’t stop there. StaffedUp’s customizable hiring pages let businesses showcase their brand while attracting top talent. These pages reflect the personality and culture of each business, helping to draw in candidates who align with their values.

Technology Meets Practicality

While many hiring platforms offer advanced technology, few are as practical and user-friendly as StaffedUp. Restaurant owners often juggle multiple responsibilities, leaving little time to navigate complex systems. StaffedUp simplifies the process by offering pre-drafted job descriptions, automated messaging, and easy-to-use candidate evaluation tools. The platform’s intuitive design ensures that even business owners with limited tech experience can quickly get up to speed.

Giordano and his team’s hands-on approach is a driving force behind StaffedUp’s success. As active users of the platform in their own businesses, they are constantly testing and refining its features to ensure they meet the evolving needs of the hospitality industry. This real-world feedback loop enables them to stay ahead of industry trends and maintain the platform’s relevance.

Redefining Success in Hospitality Hiring

Since its inception, StaffedUp has earned a reputation as a game-changer in the hospitality sector. The platform is more than just a hiring tool—it’s a comprehensive solution that addresses the pain points of hospitality hiring. By reducing the time spent on recruitment, StaffedUp allows business owners to focus on running their operations and delivering memorable guest experiences.

The impact of StaffedUp extends beyond individual businesses. By helping employers find reliable staff more efficiently, the platform supports the growth and resilience of the entire hospitality industry. In a sector that thrives on human connection, having the right team in place is essential, and StaffedUp is making that goal more attainable than ever.

The Future of Hospitality Hiring

As StaffedUp continues to evolve, its mission remains clear: to provide industry-specific solutions that empower hospitality businesses to succeed. By combining insider knowledge with cutting-edge technology, the platform is setting a new standard for hiring in the restaurant and hospitality industries. For owners and managers seeking a better way to build their teams, StaffedUp is more than a tool—it’s a partner in their success.

How to Ace a Restaurant Job Trial Shift

Posted on by Billy Giordano

Landing a hospitality job often requires more than just a solid interview—many restaurants ask candidates to complete a trial shift before making a final hiring decision. This hands-on test helps employers evaluate your skills, work ethic, and ability to mesh with the team.

A trial shift can be nerve-wracking, but with the right preparation, you can turn it into an opportunity to prove you’re the perfect fit for the job. Here’s how to make the best impression and secure that job offer.

1. Understand What a Trial Shift Involves

A trial shift (sometimes called a working interview) is a short period—usually a few hours—where you perform job duties under supervision. Employers use it to assess:
✅ Your ability to handle tasks efficiently
✅ How well you interact with customers and team members
✅ Your attitude, work ethic, and ability to take direction

According to Culinary Agents, employers often look beyond technical skills during a trial shift—a positive attitude and adaptability matter just as much.

Before your shift, ask what will be expected of you. Will you be shadowing someone? Handling customers solo? Knowing what to expect will help you prepare accordingly.

2. Dress the Part & Bring the Essentials

First impressions count. Even if it’s just a trial shift, dress appropriately for the role. Some restaurants provide a uniform, but if not, stick to industry-appropriate attire:
👕 Black shirt and pants (or whatever is standard for the restaurant)
👟 Comfortable, non-slip shoes
📝 Notebook and pen (to take notes on procedures)

Arrive early to show you’re reliable, and bring any necessary documents like your ID, work authorization, or food handler’s permit if required.

3. Show Initiative & Be Coachable

Your employer isn’t expecting perfection during your trial shift, but they do want to see enthusiasm, effort, and a willingness to learn. Ways to stand out:
🔹 Greet guests warmly if you’re front of house
🔹 Help clean, restock, or assist without being asked
🔹 Ask thoughtful questions if unsure about a task

As The Balance Careers notes, showing a proactive attitude in a trial shift increases your chances of securing the role. Even if you make mistakes, managers will appreciate your eagerness to improve.

4. Be a Team Player

Hospitality is all about teamwork. During your trial shift, demonstrate that you can work well with others by:
✔ Introducing yourself to the staff
✔ Offering help when needed
✔ Showing respect for everyone, from dishwashers to managers

Employers want someone who contributes positively to the work environment. Even if you have strong technical skills, a bad attitude can cost you the job.

5. Follow Up & Express Gratitude

At the end of your trial shift, thank the manager and team for the opportunity. A quick follow-up email expressing your interest in the role and appreciation for the experience can leave a lasting impression.

If you enjoyed the experience and want the job, say so! Enthusiasm can set you apart from other candidates.

Find Your Next Hospitality Job Faster

Acing a trial shift can help you land your ideal hospitality job, but finding the right opportunity starts with applying to the right places. StaffedUp makes it easy to discover open positions, apply quickly, and connect with top hospitality employers. Create a free profile today at StaffedUp and take the next step in your career.

Creating a Standout Employer Profile on StaffedUp

Posted on by Billy Giordano

Why Your Employer Profile Matters

In the hospitality industry, where competition for top talent is fierce, your employer profile can make or break your ability to attract quality candidates. Job seekers today aren’t just looking for a paycheck—they want a workplace that aligns with their values, career goals, and lifestyle.

An optimized employer profile on StaffedUp helps you stand out, showcase your company culture, and draw in applicants who are the right fit. Here’s how to build a profile that works for you.

1. Showcase Your Company’s Personality

Your employer profile is often a candidate’s first impression of your business. Make it count by highlighting your company culture, values, and what makes your workplace unique.

  • Use high-quality images or videos of your team in action.
  • Share your mission and what sets your business apart from others in the industry.
  • Write a compelling company description that feels authentic and engaging.

According to Harvard Business Review, businesses with strong employer branding receive 50% more qualified applicants.

2. Optimize Your Job Listings

Your employer profile and job postings should work together to create a seamless hiring experience. Here’s how to make your listings more appealing:

  • Be specific about roles, responsibilities, and expectations.
  • Highlight benefits like flexible scheduling, employee discounts, or growth opportunities.
  • Use keywords that job seekers search for, such as “hospitality careers,” “restaurant jobs,” and “front-of-house positions.”

A report from SHRM (Society for Human Resource Management) found that clear, detailed job descriptions reduce turnover by setting accurate expectations.

3. Keep Your Profile Updated

An outdated employer profile can make your business seem inactive or unorganized. Regularly update your profile with:

  • New job postings
  • Employee testimonials
  • Recent company achievements
  • Upcoming events or hiring fairs

By keeping your profile fresh, you show candidates that your business is active, engaged, and a great place to work.

4. Engage with Applicants

The hiring process shouldn’t feel one-sided. Hospitality job seekers appreciate responsiveness and communication. Set yourself apart by:

  • Responding to applications in a timely manner.
  • Using StaffedUp’s messaging tools to engage candidates.
  • Following up with top applicants even if they don’t get the job—this builds a talent pipeline for future openings.

How StaffedUp Helps You Hire Smarter

Creating a strong employer profile is just the first step. With StaffedUp, you can streamline your hiring process, attract the right talent, and build a reliable team without the hassle.

Our platform helps hospitality businesses connect with passionate job seekers who are looking for more than just a job—they want a career. Ready to build your team? Get started today at StaffedUp.com.

Frequently Asked Questions

  • How does StaffedUp find applicants for me?

    StaffedUp leverages our extensive talent networks, optimized SEO, external automated job board posting such as Indeed and Google Jobs, social media integrations, QR code scan to apply marketing, and by leveraging your website and brand to drive genuinely motivated applicants for hire.

  • Can I customize StaffedUp to hire the way I need to?

    100% your can. We offer complete customization to fit your exact needs. Create custom company recruitment pages, company culture, jobs, application questions, and customized automated or one click messaging to expedite engagement.

  • How long does it take to get set up?

    How's a few minutes sound? Our quick startup tools are the easiest thing you'll use all year! We provide pre-drafted job descriptions & application questions, & even wrote your application responses for you! Need a hand? We'll teach you everything you need to know in 10 minutes. Did we mention it's easy?

  • Can I cancel anytime?

    Yep! For paid accounts we simply ask for 15 day notice before you next bill. Need to chat with us? Use the help desk in your account or email us at support@staffedup.com.

  • What is the WOTC (Work Opportunity Tax Credit)?

    WOTC (Work Opportunity Tax Credit) is a federal tax credit available to business employers, both large and small. The credits are designed to offset Federal income tax liabilities. When the WOTC program is executed the right way, employers can capture enough tax credits to significantly reduce, or even eliminate, their Federal income tax liabilities. (And if your business was formed using a flow-through-entity, like a S-corp or LLC, then the credits could flow-through to the owner’s K-1).

  • How can WOTC impact my business?

    Executing the WOTC program is simple and easy with the right provider. We’ll screen your applicants to determine if they satisfy one of nine qualifying criteria. If so, our team of tax credit experts work with specific government agencies, behind the scenes, to capture the tax credits for you. Once captured, tax credits can be used to eliminate Federal income tax liabilities and thus improve cash flow for stakeholders and the business.

  • DID WE JUST BECOME BEST FRIENDS?

    Duh! We built this for you, because we are you! Your success in hiring is the only thing we care about. Anything you need, any time, we're always here, we'll always listen!