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Case Study

From Chaos to Clarity

How LHM Cut Time-to-Hire by 50% Across 33 Locations

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The Hiring Challenge: Scaling with Structure

With over 1,500 employees and hiring needs that span dozens of locations, LHM Hotels & Restaurants faced a challenge common in multi-unit operations—disorganized recruiting and inconsistent hiring practices across the company.

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“There was no standard process. Every manager was doing things differently, and it was costing us time, candidates, and money.”

LHM’s key struggles:

  • Disconnected hiring workflows from store to store
  • Low volume and poor quality of applicants
  • High turnover that directly impacted the bottom line

  • Tools that managers wouldn’t even use due to poor design


Even basic tasks like posting jobs, scheduling interviews, and managing onboarding took far too long—and the results didn’t justify the effort.

Why Other Hiring Platforms Failed

LHM had tried multiple recruitment platforms but consistently ran into the same problems:

  • Not user-friendly:
  • Poor applicant quality and volume
  • Expensive platforms that didn’t solve core issues


“We were paying for tools that didn’t work—and were still stuck doing everything manually.”

How StaffedUp Turned Hiring Around

StaffedUp delivered exactly what LHM needed: a unified, user-friendly, and hospitality-driven hiring platform.

Key solutions included:

  • One-click job postings across multiple boardsli>
  • Access to a strong talent pool specific to hotel and restaurant roles
  • Streamlined onboarding and communication tools

  • Simple dashboards that managers actually enjoy using

“It’s easy to train, easy to use, and it finally gave us the structure we needed to get consistent company-wide results.”

Results That Drive Profit

Since implementing StaffedUp:

  • Time-to-hire was cut by over 50%, helping teams stay fully staffed
  • Turnover dropped by nearly 30%, delivering major cost savings across all locations
  • Company-wide hiring standards were improved, with better visibility into store-level performance

LHM now hires faster, smarter, and more consistently—saving money and driving better business outcomes.

Testimonial

“The best hiring platform we’ve ever used. StaffedUp streamlines our processes & cuts our time to hire in more than half. I couldn’t imagine hiring for our 33 properties without it.”

  • Customer::Blaise Pastoret
  • Industry::Hotels & Restaurants
  • Locations:33
  • Staff Count::1,500
  • Turnover Rate::Consistent
  • Average Monthly Hires::60–65

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Frequently Asked Questions

  • How does StaffedUp find applicants for me?

    StaffedUp leverages our extensive talent networks, optimized SEO, external automated job board posting such as Indeed and Google Jobs, social media integrations, QR code scan to apply marketing, and by leveraging your website and brand to drive genuinely motivated applicants for hire.

  • Can I customize StaffedUp to hire the way I need to?

    100% your can. We offer complete customization to fit your exact needs. Create custom company recruitment pages, company culture, jobs, application questions, and customized automated or one click messaging to expedite engagement.

  • How long does it take to get set up?

    How's a few minutes sound? Our quick startup tools are the easiest thing you'll use all year! We provide pre-drafted job descriptions & application questions, & even wrote your application responses for you! Need a hand? We'll teach you everything you need to know in 10 minutes. Did we mention it's easy?

  • Can I cancel anytime?

    Yep! For paid accounts we simply ask for 15 day notice before you next bill. Need to chat with us? Use the help desk in your account or email us at support@staffedup.com.

  • What is the WOTC (Work Opportunity Tax Credit)?

    WOTC (Work Opportunity Tax Credit) is a federal tax credit available to business employers, both large and small. The credits are designed to offset Federal income tax liabilities. When the WOTC program is executed the right way, employers can capture enough tax credits to significantly reduce, or even eliminate, their Federal income tax liabilities. (And if your business was formed using a flow-through-entity, like a S-corp or LLC, then the credits could flow-through to the owner’s K-1).

  • How can WOTC impact my business?

    Executing the WOTC program is simple and easy with the right provider. We’ll screen your applicants to determine if they satisfy one of nine qualifying criteria. If so, our team of tax credit experts work with specific government agencies, behind the scenes, to capture the tax credits for you. Once captured, tax credits can be used to eliminate Federal income tax liabilities and thus improve cash flow for stakeholders and the business.

  • DID WE JUST BECOME BEST FRIENDS?

    Duh! We built this for you, because we are you! Your success in hiring is the only thing we care about. Anything you need, any time, we're always here, we'll always listen!

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