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Customer Care Specialist

Customer Care Specialist

Swimming Pool Services

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Description

At Swimming Pool Services, our mission is simple: make it easy to have a private paradise in your own backyard. As Wisconsin’s only one-stop shop for personal resorts, our award-winning team handles everything from design and construction to renovation and finish landscaping for pools and spas.

 

Why Work Here?

  • No holiday hours

  • No late-night retail shifts

  • More work-life balance

  • Be part of a dynamic, award-winning team

 

You Might Be a Great Fit If You Are:

  • A self-starter who thrives with minimal direction

  • Task- and people-oriented

  • Able to work independently for extended periods

  • Energized by a fast-paced, ever-changing environment

 

What You’ll Do:

  • Build strong relationships with ~2,000 clients

  • Assist customers with in-store shopping and product recommendations

  • Answer and direct phone calls

  • Maintain a clean and organized store

  • Stock inventory and help manage the warehouse

  • Operate a forklift (training provided)

  • Occasionally travel to customers’ homes for deliveries or instructions

  • Regularly open and close the store

 

Requirements:

  • Ability to lift up to 50 lbs repeatedly

  • Must be available during store hours:

    • Monday: 9am – 6pm

    • Tuesday – Friday: 9am – 5pm

    • Saturday: 9am – 4pm

    • Closed Sundays & Holidays

     

Perks & Benefits:

  • Full-time position (40+ hrs/week)

  • Medical, Dental, Vision Insurance

  • Life Insurance & Short-Term Disability

  • Paid Holidays & Vacation Time

  • 401(k) with Company Match

  • $1,000 Sign-On Bonus

 

Join our retail team and help create backyard paradises every day!

Location:
W220N1563 Jericho Court, Waukesha, Wisconsin, 53186
Job Status:

Accepting

Position Type:

Full Time - In Person

Rate:

Compensation is not specified + Bonus + Benefits + Incentives

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