Client Relations Agent

Columbia, MO

Full-time (40+ hours/week)

Base Salary starting at $50,000 with bonus potential

Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes. 

Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales.

What We're Looking For

• Team players who have internal passion, drive, and work ethic

• Goal-oriented producers who take pride in delivering tangible results

• Multitaskers who can prioritize tasks in a fast-paced environment

• Curious minds with an inherent eagerness to learn and adapt

It Would Be Great If You Have These Skills Already

• Property and Casualty Insurance License*

• Customer service

• Basic data entry

• Bachelor’s or Associate Degree (not required)

*Within 60 days after hire, all Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee.

Key Responsibilities

• Identify and qualify new sales opportunities.

• Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements.

• Assist clients in completing bond applications

• Collaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.