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CCR
Care Care Representative
Hiring - High energy and excitement for helping others
- Curious minds with an inherent eagerness to learn and adapt
- Excellent verbal and written communication
- Passion, drive, and work ethic to succeed within the company, team, and individually
- Customer service or insurance industry experience
- Bachelor's or Associate's Degree (not required)
- MO Property and Casualty License (not required)
- Comfortability with navigating basic CRM software and some data entry
- Coordinate client requests
- Finalize transactions including payment, legal documents, and finance agreements
- Analyze problems and seek customer resolutions
- Multitask over multiple service platforms
- Effectively communicate underwriting decisions to clients
- Communicate industry trends to leadership
- Assist with system improvements
- Licensed in Missouri (Training, learning, and testing to be provided and paid for)
- Great interpersonal skills to benefit the team environment
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CRA
Client Relations Agent
Hiring -
Team players who have internal passion, drive, and work ethic
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Goal-oriented producers who take pride in delivering tangible results
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Multitaskers who can prioritize tasks in a fast-paced environment
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Curious minds with an inherent eagerness to learn and adapt
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Property and Casualty Insurance License*
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Customer service
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Basic data entry
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Bachelor’s or Associate Degree (not required)
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Identify and qualify new sales opportunities.
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Explain and promote various surety bond products to clients, ensuring they understand the benefits and requirements.
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Assist clients in completing bond applications
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Collaborate with other team members, including underwriters and sales managers, to ensure seamless bond processing and customer satisfaction.
Care Care Representative
SuretyBonds.com
Description
Customer Care Representative
Columbia, MO
Full-time, 40 hours/week
Pay $20-$25, commensurate with experience
Customer Care Representatives are the first point of contact for current SuretyBonds.com clients. Customer Care supports clients through a variety of methods including phone, chat, and email. Team members are problem solvers and committed to providing the best customer experience in surety.
What We're Looking For
It Would Be Great If You Have These Skills Already
Key Responsibilities
Hiring
Full time
$24 - $28 / hr + Benefits
Client Relations Agent
SuretyBonds.com
Description
Client Relations Agent
Columbia, MO
Full-time (40+ hours/week)
Base Salary starting at $50,000 with bonus potential
Client Relations Agents are the relationship builders for SuretyBonds.com. This position adds value to the overall customer experience for acquisition and retention purposes.
Primary responsibilities include guiding customers through the application process, answering customer questions to ensure accuracy and qualification, and closing sales.
What We're Looking For
It Would Be Great If You Have These Skills Already
*Within 60 days after hire, all Client Relations Agents must pass the Missouri Property & Casualty Insurance Producer Licensing Exam. The company sponsors training and the first exam fee.
Key Responsibilities
Hiring
Salary
$50000 / hr + Bonus
