At Session Taco, the server plays a key role in shaping the guest experience. From the moment guests are seated to the time they leave, the server sets the pace and tone of their visit. Their focus is on delivering warm, attentive service rooted in hospitality, creating an experience that makes guests want to come back.

 Duties and Responsibilities:

• Genuinely welcome guests and engage them in unscripted conversation
• Listen to guests’ questions, needs, and concerns.
• Address each with attention, understanding, and by making recommendations
• Anticipate the guests’ needs or preferences by recognizing facial and indirect cues throughout their dining experience (hesitation, silence, glancing around the restaurant, etc.)
• Develop and maintain a comprehensive knowledge and understanding of MTJ and its standards, procedures, products, and services. Stay up to date on off menu products, specials, etc.
• Use the POS/Toast as a primary method of communication and organization
• Deliver food and drinks to tables, communicate items to the table
• Facilitate charge and payment from guests
• Answer phones and complete those calls as necessary
• Communicate openly, clearly, and positively to guests, co-workers, and managers
• Embrace the teamwork philosophy by striving to assist other team members
• Protect guests and the establishment by knowing and following sanitation, safety and alcohol control policies.
• General and basic housekeeping duties including but not limited to sweeping and mopping floors, cleaning beverage equipment, stocking side stations, servicing restrooms, etc.

Qualities of a Server:

• Friendly and energetic demeanor and personality
• Sense of urgency - the need to finish a task quickly and effectively
• Ability to keep calm under pressure
• Ability to take instruction, especially under pressure
• Positive outlook and influence
• Ability to multitask and stay organized
• Attention to detail, cleanliness, and sanitation
• Awareness of environment and service needs
• Ability to prioritize tasks based on importance and urgency
• Basic computer literacy and basic math skills 

Requirements:

• Must be at least 18 years of age (Adhere to MO liquor laws)
• Previous restaurant experience
• Previous serving experience preferred
• Clean and hygienic appearance
• Ability to stand, walk, bend etc for extended periods and lift up to 40 pounds
• Ability to work nights, weekends, and holidays