Assistant General Manager (AGM) 

📍 Location: SERV 
💰 Salary: $60,000 per year 

Position Summary: 

We are seeking a dynamic and tech-savvy Assistant General Manager (AGM) to help oversee daily operations, ensure exceptional guest experiences, and drive operational efficiency. As AGM, you will support the General Manager in managing staff, optimizing service, and leveraging technology—including Toast POS and other venue-related systems—to enhance the overall experience. If you’re passionate about hospitality, recreation, and creating a vibrant community, we want you on our team! 

Key Responsibilities: 

✅ Operational Leadership – Support the General Manager (GM) in overseeing food hall and pickleball venue operations, stepping in as acting GM when needed. 
✅ Team Management – Oversee staff scheduling, training, and performance to maintain a high-performing, customer-focused team. 
✅ Technology & Reporting – Utilize Toast POS and other digital tools for operational efficiency, reporting, and guest interactions. 
✅ Guest Engagement – Foster a welcoming environment, ensuring exceptional service across food vendors and recreational areas. 
✅ Inventory & Vendor Relations – Assist in managing inventory, ordering, and vendor coordination in partnership with the GM. 
✅ Marketing & Events – Contribute to promotions, event planning, and marketing initiatives to boost venue traffic. 
✅ Compliance & Safety – Ensure adherence to health, safety, and labor regulations, maintaining a clean and safe venue. 

Qualifications: 

🔹 2+ years of hospitality management experience (food & beverage, recreation, or entertainment venue preferred). 
🔹 Passion for sports, recreation, or pickleball is a plus! 
🔹 Tech-savvy, with experience using Toast POS and digital management tools. 
🔹 Strong leadership, communication, and problem-solving skills. 
🔹 Availability to work nights, weekends, and holidays as needed. 
🔹 A genuinee focus on guest service and creating memorable experiences. 

Perks & Benefits: 

✨ Employee Discount 
✨ Flexible Schedule 
✨ Health Insurance 
✨ Paid Time Off 
✨ Professional Development Assistance 

Join our team and be part of an exciting venue where great food, fun, and competition come together!