Join the team at Pancheros Mexican Grill in Dubuque, Iowa, where we’re hiring Crew Members who are friendly, dependable, and ready to deliver awesome guest experiences. If you’re looking for a fast casual restaurant job with flexible hours, great teamwork, and growth opportunities, this is the place for you. No restaurant experience required — we provide paid training!

Key Responsibilities (Crew Member Job Duties)

• Guest Service & Hospitality: Welcome guests with a positive attitude, answer questions, and ensure every customer enjoys a fast, friendly Pancheros experience.

• Food Preparation & Line Work: Prep fresh ingredients, assemble burritos, bowls, tacos, and salads, and follow all Pancheros food quality and portioning standards.

• Cashiering & POS Operation: Take orders, process payments, and handle cash and card transactions accurately (as assigned).

• Restaurant Cleanliness: Maintain a clean dining room, service line, kitchen, and restrooms throughout your shift.

• Teamwork & Communication: Work closely with other crew members and shift leads to keep the restaurant running smoothly during busy periods.

• Stocking & Replenishment: Restock line items, sauces, utensils, and supplies to keep service fast and efficient.

• Food Safety & Sanitation: Follow all food handling, safety, and sanitation guidelines required for fast casual restaurant environments.

What We’re Looking For

• Positive, outgoing attitude: You enjoy working with people and creating great guest experiences.

• Reliable and punctual: Consistent attendance and professionalism are essential.

• Strong team player: You work well with others and stay upbeat during busy shifts.

• Willing to learn: Open to training, feedback, and learning new restaurant skills.

• Customer service mindset: Food service experience is a plus but absolutely not required.