Host – JINYA Ramen Bar

Job Summary

At JINYA Ramen Bar, Hosts are the first impression of our brand and play a vital role in creating a fun, welcoming, and memorable dining experience. Our Hosts set the tone for every guest visit through friendly service, positive energy, professionalism, and strong communication.

As a Host, you will support the entire front-of-house team — including servers, food runners, and management — while helping guide guests through a smooth and enjoyable dining experience from arrival to seating.

Primary Responsibilities

Guest Experience & Hospitality

• Greet guests warmly upon arrival and manage seating arrangements, reservations, and wait lists

• Engage guests with a cheerful, friendly, and professional demeanor

• Provide menus and assist with initial questions or special accommodations

• Participate in JINYA’s signature greetings such as “Irasshai” and “Arigato”

• Ensure guests feel welcomed, informed, and cared for from the moment they enter

Front-of-House Operations

• Answer phone calls, take reservations, and manage guest flow efficiently

• Assign tables while maintaining consistent server rotation

• Maintain cleanliness of the host stand, entryway, and guest-visible areas

• Support servers and food runners with beverage refills, table resets, polishing plates or glassware, and general dining room upkeep

Communication & Teamwork

• Communicate clearly and professionally with front-of-house and back-of-house teams

• Respond to minor guest concerns and notify management of major issues

• Maintain knowledge of restaurant hours, menu offerings, allergens, table numbers, and payment options

Brand & Culture

• Promote and demonstrate JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks and projects as assigned by management

Required Competencies

• Restaurant or customer service experience preferred but not required

• Strong verbal and written communication skills

• Ability to multitask in a fast-paced restaurant environment

• Positive attitude and ability to perform well under pressure

• Experience using reservation systems such as OpenTable or similar platforms is a plus

• Dependable, reliable, and self-motivated

• Ability to work well within a diverse, multicultural team

• Flexible availability including weekends and holidays

Education & Certifications

• Ability to read, write, and speak English

• Must obtain and maintain all required city, state, and federal certifications, including food handling permits and alcohol service certifications where applicable

Work Environment

This role operates in a professional, high-energy restaurant environment. Hosts routinely move between dining areas and kitchen entrances while handling menus, trays, glassware, and restaurant tools.

The position involves frequent communication with guests and team members, occasional ladder use for overhead items, and constant awareness of cleanliness and safety.

Physical Demands

• Stand and walk for extended periods

• Use hands and arms for handling menus, trays, and table resets

• Lift and maneuver up to 50 pounds when necessary

• Work in indoor and outdoor areas that may be hot, humid, or wet

• Bend, reach, and navigate tight restaurant spaces efficiently

• Distinguish food flavors and quality when assisting guests

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Additional Information

This job description is not intended to cover every responsibility. Duties may change based on operational needs.

Why Work at JINYA Ramen Bar?

JINYA Ramen Bar is a nationally recognized restaurant brand built on authentic Japanese ramen, elevated hospitality, and strong team culture. As a Host, you’ll develop customer service skills in a high-energy environment while being part of a brand that values teamwork, professionalism, and guest experience.

If you enjoy working with people, creating great first impressions, and being part of a dynamic restaurant team, apply today.