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Shift Manager
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Crew Member
Hiring
Crew Member
Hot Box Cookies - Ofallon IL
Description
Responsibilites include:
- Food preparation
- Customer interaction
- Taking orders and processing payments
- Maintaining food safety and sanitation
- General establishment tasks and maintenance
Hiring
Hourly
Payrate is not specified
Shift Manager
Hot Box Cookies - Ofallon IL
Description
Hot Box Cookies is now hiring!
We are looking for a Shift Manager to assist our store in operating at its highest potential. Shift Managers run day-to-day operations. Responsibilities include leading and developing team members, executing daily objectives, fulfilling orders in alignment with our high product quality standards, and resolving issues with outstanding customer service to ensure our everyone leaves with a smile.
Why choose us?
- We choose you! We promote from within and sincerely care about our employees
- Competitive Pay: We will make working for us worth your time.
- On-the-Job training to teach skills that will help you succeed in your career such as: Onboarding, Training/Coaching, Conducting Performance Evaluations, Inventory Ordering and Management, Goal Setting, and more!
- Be part of something bigger: Our employees have the opportunity to contribute directly to a growing brand. No carrots on sticks, and no corporate ceiling. We are constantly expanding our team by creating new positions beyond the General Manager level and putting our employee's bright ideas into practice.
- Work for a local business: Started in Columbia, MO in 2008 and headquartered in St. Louis, MO we are part of the communities we care about
This is a part-time, hourly position.
Responsibilities:
- Manage 1-8 team members simultaneously on a shift
- Ensure company policies and procedures are adhered to by all
- Maintain high product quality standards by managing baking
- Handle delivery routing, dispatching, and assist drivers to maximize delivery efficiency
- Provide outstanding customer service, and when needed, conflict resolution
- Provide on the job training to your team members
- Assist in inventory management and stocking/organizing supplies
- Audit staff work and shifts for accuracy and completeness
- Complete daily paperwork
- Complete closing and opening procedures (We are now cashless which makes this a breeze!)
- Communicate frequently with your management team via shift change emails and through instant-messaging
- Supervise sales and customer service procedures
Summary of Experience and Qualifications:
- Management experience in food-service, hospitality, or retail
- Customer service experience in a fast-paced, food service, restaurant, or retail environment
- Flexible availability
We are looking for happy, hard-working people who are quick on their feet, passionate, and LOVE customer service to provide the best product and experience for our loyal customers!
A GREAT attitude is a MUST! Excellent customer service is our top priority as well as providing a fun and productive work environment.
Hiring
Hourly
Payrate is not specified
Equal Opportunity Employer
Our company is an equal opportunity employer/affirmative action employer, and as such affirms the right of every person to participate in all aspects of employment without regard to gender, race, color, religion, national origin, ancestry, age, marital status, sexual orientation, pregnancy, disability, citizenship, military or protected veteran status, gender expression and/or identity, or any other status or characteristic protected by federal, state, or local law.
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Our Hiring Culture
At Hot Box Cookies - Ofallon IL, we believe that great service starts with our employees. If you are an enthusiastic and eager person who cares about giving people a great experience, please apply today!
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