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CM
Crew Member
Hiring - Food preparation
- Customer interaction
- Taking orders and processing payments
- Maintaining food safety and sanitation
- General establishment tasks and maintenance
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DD
Delivery Driver
Hiring - Competitive Pay: We will make working for us worth your time. On average, company wide, our drivers are currently making $12-18 per hour (this includes hourly wages, tips, and per-delivery driver comps)
- Discounts at local car maintenance shops
- We choose you! We promote from within and sincerely care about our employees
- Growing Local Business: Enjoy the perks of a fast-paced work environment, without the headaches of a large corporate chain
- Premium Delivery Company: Forget the grease and marinara stains, become a cookie professional and deliver a clean premium product that you can take pride in.
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GM
General Manager
Hiring - Flexible Schedule: Typical Schedule is a 50 hour work week Monday through Friday but you have the ability to make your own schedule and determine your own admin time
- Competitive Pay: We make working for us worth your time.
- Shared Growth Bonuses: Give yourself a raise by meeting performance metrics and KPIs that result in substantial bonuses
- Growth Opportunities: With new locations in the area opening later this year we are rapidly expanding. There are plenty of opportunities to move up in the company and expand your skillsets.
- Personal and professional development: We invest time into our management team to develop new skills and expertise
- Hiring and staffing
- Sales Forecasting and Scheduling
- Labor Management
- Lead a staff of 6-25 employees
- Maximize delivery efficiency and maintain order accuracy
- Follow up on and resolve issues and customer complaints
- Provide on the job training and coaching
- Inventory ordering and management
- Complete daily paperwork
- Complete closing and opening procedures
- Enforce company S.O.P. with the use of corrective action and discipline
- Attend weekly company management calls
- Supervise sales and customer service procedures
- Management experience of three to five years or more in food-service, hospitality, or retail
- Experience driving sales and excellence
- Customer service experience in a fast-paced, food service, restaurant, or retail environment
- Flexible availability
- Understanding P&Ls
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SM
Shift Manager
Hiring - We choose you! We promote from within and sincerely care about our employees
- Competitive Pay: We will make working for us worth your time.
- On-the-Job training to teach skills that will help you succeed in your career such as: Onboarding, Training/Coaching, Conducting Performance Evaluations, Inventory Ordering and Management, Goal Setting, and more!
- Be part of something bigger: Our employees have the opportunity to contribute directly to a growing brand. No carrots on sticks, and no corporate ceiling. We are constantly expanding our team by creating new positions beyond the General Manager level and putting our employee's bright ideas into practice.
- Work for a local business: Started in Columbia, MO in 2008 and headquartered in St. Louis, MO we are part of the communities we care about
- Manage 1-8 team members simultaneously on a shift
- Ensure company policies and procedures are adhered to by all
- Maintain high product quality standards by managing baking
- Handle delivery routing, dispatching, and assist drivers to maximize delivery efficiency
- Provide outstanding customer service, and when needed, conflict resolution
- Provide on the job training to your team members
- Assist in inventory management and stocking/organizing supplies
- Audit staff work and shifts for accuracy and completeness
- Complete daily paperwork
- Complete closing and opening procedures (We are now cashless which makes this a breeze!)
- Communicate frequently with your management team via shift change emails and through instant-messaging
- Supervise sales and customer service procedures
- Management experience in food-service, hospitality, or retail
- Customer service experience in a fast-paced, food service, restaurant, or retail environment
- Flexible availability
Crew Member
Hot Box Cookies - Kirkwood
Description
Responsibilites include:
Hiring
Hourly
$12 / hr + Tips
Delivery Driver
Hot Box Cookies - Kirkwood
Description
We are seeking part-time and full-time delivery drivers. Day shifts, night shifts, and weekend shifts are available.
Why choose us?
What does it take?
Your main responsibility will be delivering warm cookies to our fantastic customers. Drivers are expected to check all products for accuracy, ensure our premium quality standards, and deliver product to customers in a safe, friendly, and timely manner. While not on the road you will assist our team prepping, cleaning, and serving customers.
Valid license, insurance, and transportation necessary.
Hiring
Hourly
$12 - $22 / hr + Tips
General Manager
Hot Box Cookies - Kirkwood
Description
Hot Box Cookies is now hiring! Hot Box Cookies is an expanding delivery and catering bakery concept out of St. Louis, MO.
We are currently looking for a business minded General Manager to ensure we operate at our highest potential. General Managers (GMs) run day-to-day operations that drive the brand and growth objectives. Responsibilities include, but are not limited to, leading and developing staff, executing daily objectives, and working with the corporate team to meet high product quality and customer service standards.
Why choose us?
This is a full-time, salaried or hourly position.
Responsibilities:
Summary of Experience and Qualifications:
We are looking for happy, hard-working people who are quick on their feet, passionate, and LOVE customer service to make the world a happier place one cookie at a time!
A GREAT attitude is a MUST! Excellent customer service is our top priority as well as providing a fun and productive work environment.
Hiring
Salary
$33000 - $43000 / hr
Shift Manager
Hot Box Cookies - Kirkwood
Description
Hot Box Cookies is now hiring!
We are looking for a Shift Manager to assist our store in operating at its highest potential. Shift Managers run day-to-day operations. Responsibilities include leading and developing team members, executing daily objectives, fulfilling orders in alignment with our high product quality standards, and resolving issues with outstanding customer service to ensure our everyone leaves with a smile.
Why choose us?
This is a part-time, hourly position.
Responsibilities:
Summary of Experience and Qualifications:
We are looking for happy, hard-working people who are quick on their feet, passionate, and LOVE customer service to provide the best product and experience for our loyal customers!
A GREAT attitude is a MUST! Excellent customer service is our top priority as well as providing a fun and productive work environment.
Hiring
Hourly
$14 / hr + Tips