Lead Server
Ferrari's Italian Villa & Chop House
Description
GAIN LEADERSHIP SKILLS!
We are searching for a reliable, innovative Lead Server to supervise operations at our restaurant. The Lead Server's duties include scheduling shifts, overseeing staff and assisting with the general operations of the restaurant. You should also address customers' complaints and queries in a swift, courteous manner.
An outstanding Lead Server will contribute to the professional development of staff.
The majority of this person’s income will come from server responsibilities. Lead Server responsibilities offer an additional pay of $1,000/month.
Lead Server Responsibilities:
- Opening and closing the restaurant.
- Appointing, inducting, and mentoring new staff members.
- Scheduling shifts and assigning tables to waitstaff.
- Resolving customers' questions and grievances in a professional manner.
- Ensuring that parties are setup in a timely manner and produced to Ferrari’s high standards.
- Ensuring that the restaurant adheres to pertinent health and safety regulations.
- Ensuring that cash registers are balanced.
Lead Server Requirements:
- High school diploma, GED, or equivalent.
- Previous server and/or supervisory experience, preferably within a fine dining restaurant.
- Intermediate accounting and arithmetic skills.
- An eagerness to learn and develop leadership skills.
- Excellent conflict resolution abilities.
- Innovative, trustworthy, and impartial.
- Ability to work evenings, weekends, and holidays.
- TABC certified
Full Time
$1000 + Tips