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Case Study

Bailey’s Restaurants Case Study

From No-Shows to Hired Stars: How StaffedUp Helped Bailey’s Make Multi-Location Hiring Work

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The Hiring Challenge: High Volume, High Expectations

Bailey’s Restaurants is a rapidly expanding hospitality group operating across six restaurants, a full-service catering division, and a central admin team. With high staff turnover and constant hiring demands, their HR and shop managers were overwhelmed.

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“We needed a better way to find great candidates, schedule interviews fast, and improve communication across locations.”

Common pain points included:

  • Struggling to attract new, long-term applicants
  • Same unqualified candidates applying repeatedly
  • No-shows for interviews and onboarding
  • Slow communication between shop managers and HR


The team needed a scalable solution that could give local managers more autonomy, while still providing big-picture visibility across the entire operation.

Why Other Hiring Platforms Fell Flat

Bailey’s tried other solutions—including TalentReef and Indeed—but found them clunky, ineffective, and frustrating.

  • TalentReef: Messy interface, hard to navigate, and poor applicant volume.
  • Indeed: Repetitive candidates, high cost, and relentless upselling from their sales team.

    • “We were paying more and getting less—and we had to manage it all through a platform that felt like it was built for a different industry.”

How StaffedUp Streamlined Multi-Location Hiring

When Bailey’s switched to StaffedUp, everything changed.

StaffedUp provided:

  • Custom access levels so each shop manager could run their own hiring—without losing HR oversight.
  • Clear, intuitive dashboards that made it easy for anyone on the team to jump in and manage applicants.
  • Email alerts and fast applicant communication tools that didn’t get lost in spam folders.

  • Real-time visibility into shop-level hiring performance and pipeline status.


“The system actually made hiring feel easy—for the first time. Our managers now own their hiring process, and we can still see everything from the top down.”

Results That Moved the Needle

Since implementing StaffedUp, Bailey’s has seen major improvements across the board:

  • Improved quality of hires who stick around
  • Drastic reduction in interview no-shows
  • Better scheduling flow and faster time-to-hire
  • Smoother collaboration between HR and shop-level hiring teams


They’ve also cut back on the time spent sorting and reviewing applications—and replaced it with tools that get the right people hired faster.

Testimonial

StaffedUp helped us cut through the chaos of constant hiring, put the right people in the right seats, and give every manager the tools to move fast and hire well.

The Bottom Line

For growing restaurant groups like Bailey’s, StaffedUp provides.

  • A flexible platform built for hospitalitystrong>
  • Tools that empower managers without sacrificing visibility
  • Faster, more effective hiring that actually improves retention.


If your team is buried in applications, ghosted by interviewees, or stuck using tools that don’t fit the way you hire—StaffedUp was built for you.

  • Industry::Restaurants & Hospitality
  • Locations::6 + Catering + Administration
  • Staff Count::180–200 (seasonal fluctuations)
  • Turnover Rate::Frequent
  • Average Monthly Hires::~15

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Frequently Asked Questions

  • How does StaffedUp find applicants for me?

    StaffedUp leverages our extensive talent networks, optimized SEO, external automated job board posting such as Indeed and Google Jobs, social media integrations, QR code scan to apply marketing, and by leveraging your website and brand to drive genuinely motivated applicants for hire.

  • Can I customize StaffedUp to hire the way I need to?

    100% your can. We offer complete customization to fit your exact needs. Create custom company recruitment pages, company culture, jobs, application questions, and customized automated or one click messaging to expedite engagement.

  • How long does it take to get set up?

    How's a few minutes sound? Our quick startup tools are the easiest thing you'll use all year! We provide pre-drafted job descriptions & application questions, & even wrote your application responses for you! Need a hand? We'll teach you everything you need to know in 10 minutes. Did we mention it's easy?

  • Can I cancel anytime?

    Yep! For paid accounts we simply ask for 15 day notice before you next bill. Need to chat with us? Use the help desk in your account or email us at support@staffedup.com.

  • What is the WOTC (Work Opportunity Tax Credit)?

    WOTC (Work Opportunity Tax Credit) is a federal tax credit available to business employers, both large and small. The credits are designed to offset Federal income tax liabilities. When the WOTC program is executed the right way, employers can capture enough tax credits to significantly reduce, or even eliminate, their Federal income tax liabilities. (And if your business was formed using a flow-through-entity, like a S-corp or LLC, then the credits could flow-through to the owner’s K-1).

  • How can WOTC impact my business?

    Executing the WOTC program is simple and easy with the right provider. We’ll screen your applicants to determine if they satisfy one of nine qualifying criteria. If so, our team of tax credit experts work with specific government agencies, behind the scenes, to capture the tax credits for you. Once captured, tax credits can be used to eliminate Federal income tax liabilities and thus improve cash flow for stakeholders and the business.

  • DID WE JUST BECOME BEST FRIENDS?

    Duh! We built this for you, because we are you! Your success in hiring is the only thing we care about. Anything you need, any time, we're always here, we'll always listen!

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