Restaurant Manager - Full Time

Cafe Napoli | 7754 Forsyth Blvd

At Cafe Napoli, great service starts with great leadership. We are looking for a full-time Restaurant Manager to help lead our front-of-house team, support daily operations, and create the polished, welcoming dining experience our guests know and love. This is a hands-on leadership role for someone who thrives in a fast-paced restaurant environment, enjoys developing people, and takes pride in keeping service smooth, organized, and memorable.

Key Responsibilities

·         Lead with Hospitality: Set the tone for warm, professional guest service and help the team deliver an exceptional Cafe Napoli experience every shift.

·         Support Daily Operations: Oversee front-of-house service, manage shift flow, and keep the restaurant running smoothly in a high-energy environment.

·         Drive Performance: Monitor service standards, labor goals, profit objectives, and overall operational performance.

·         Build and Schedule the Team: Assist with hiring, training, and scheduling staff to ensure strong coverage, efficient labor management, and excellent guest service.

·         Supervise the Floor: Be present on the floor during service, coaching staff, supporting the team, and maintaining a polished guest experience.

·         Maintain Opening and Closing Standards: Ensure all opening and closing procedures are completed correctly, consistently, and on time.

·         Resolve Issues Professionally: Communicate with guests and staff to handle concerns, solve problems, and maintain a positive environment.

·         Support Accountability: Deliver disciplinary actions when necessary in a fair, professional, and properly documented manner.

·         Manage Wine, Supplies, and Inventory Needs: Restock wine, order supplies, maintain organized wine storage, assist with inventory control, monitor stock levels, and communicate ordering needs.

Requirements

·         Previous restaurant management or strong supervisory experience in a full-service restaurant setting.

·         Confident, professional communication skills with guests, team members, and leadership.

·         Ability to lead by example, stay organized under pressure, and make sound decisions during busy service.

·         Flexible availability, including nights, weekends, holidays, and overtime as business needs require.

·         Ability to lift and/or move up to 25 lbs occasionally.

Schedule

Full-time position with flexible scheduling to accommodate business needs, including nights and weekends.

Pay

Pay is competitive and may vary based on previous restaurant management experience.

Why You'll Love Working Here

·         Competitive benefits package including 401(k), vision, dental, and health insurance.

·         Paid vacation to support work-life balance.

·         A respected, hospitality-driven restaurant environment with a strong team culture.

·         The opportunity to lead, grow, and make a visible impact on guest experience and daily operations.

Join the Team

If you are a motivated hospitality leader who enjoys working with people, building strong teams, and creating memorable guest experiences, we would love to meet you. Apply today and take the next step in your restaurant management career with Cafe Napoli.