BAR K JOB DESCRIPTION — PROGRAM AND EVENT MANAGER

Bar K is a unique destination combining a thoughtfully designed, fully-staffed dog park with a modern bar, restaurant and event space. Bar K brings engaged, community-minded people and their dogs together to share connections with their pups and each other in a joyful and creative space.

Our goal at Bar K is to demonstrate an unsurpassed level of customer service to Bar K guests — both human and dog – to ensure that all guests have a joyful experience that consistently exceeds expectations. 

It is a complex concept that requires expert execution across multiple business segments including food and beverage, marketing, dog recreation, retail and others. 

SUMMARY

Creative programming and successful public and private events are a major component of the Bar K Experience at each of our locations. The Program and Event Manager is instrumental in driving the success of our business.  The Program and Event Manager will report directly to the General Manager.

 RESPONSIBILITIES:

Event Planning & Coordination

Private Events

• Work with the management team to establish pricing structure and monthly/annual target budget projections for private events.
• Develop and implement marketing/growth strategies for the achievement of private event revenue goals.
• Work with Marketing Manager to develop and execute marketing strategy to maximize private event bookings during both peak and non-peak times.
• Market Bar K’s private event capabilities to local businesses, organizations, apartment buildings, including through direct sales calls and through other networking channels such as event planning associations.
• Respond to all event inquiries in a timely and professional manner. Engage with potential private event customers to answer questions, negotiate terms and schedule bookings.
• Work with General Manager and other Bar K departments as appropriate to ensure they are aware of all private events and that all needed resources will be provided.
• Along with staff, successfully execute all private events, including set up for events, welcoming hosts/guests, staffing, etc.
• Work room during events, greet host and remain in contact with host to ensure group’s needs are being met.
• Track revenue related to all private events.
• Follow up after events to solicit feedback from guests and continually improve operations.

Public Events

• Implement and execute Company’s strategy for recurring weekly public events such as Puppies’ Night Out, Adoption Saturday, breed meet-ups, etc.
• Develop and execute other creative social, educational, and recreational programming to increase brand awareness, guest traffic, and sales.
• Work with management to schedule events on the Bar K stage and other venues, such as regular musical performances, speaker series, open mic, karaoke, etc.
• Work with Marketing Manager to promote all public programming successfully and creatively.
• Work with Vendors and Partners to elevate the guest experience at our public events, for example, free giveaways, vendor presentations, vendor booths, etc.
• Manage and track all monetary and in-kind donations from Bar K to non-profit fundraising events.
• Work with dog rescue organizations to schedule routine adoption events in Petfinder Park.

General

• Work with Marketing Manager to maintain and oversee accuracy and consistency of the location’s event calendars (including internal calendar, Facebook and Bar K website)
• Work with Marketing Manager to update the location’s social media platforms as appropriate to promote public events
• Working as part of the hospitality team, as needed, including occasionally supporting service team.
• Opening and/or closing the facility in accordance with scheduling and business needs

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time.

NOTE:  Bar K is open 7 days a week, 9 am to 10 pm.  Most events are held on evenings and weekends.  The Programming and Event Manager will need to have significant evening/weekend availability to be successful in this role.

EXPECTED JOB SKILLS & REQUIREMENTS

• Event planning/hospitality experience required
• Excellent customer service, communication, time management and people skills
• Professional demeanor and presentation
• Prior management-level experience
• Positive attitude and demeanor
• Calm under pressure
• Neat and organized
• Attention to detail
• Must love dogs!

Other:

• Must speak fluent English
• Frequently standing up or moving within and outside of the facility
• Carrying or lifting items weighing up to 25 pounds
• Overnight travel may be required

COMPENSATION & BENEFITS

This will be a full-time, exempt position.  Competitive pay and benefits are available for eligible employees including health and life insurance, paid time off, food and beverage discounts, and free Membership for the dogs in your household. The Program and Event Manager may also be eligible for a to-be-determined performance-based bonus if certain financial and performance-based objectives are met

EEO STATEMENT

Bar K is an equal opportunity employer. Bar K prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Bar K conforms to the spirit as well as to the letter of all applicable laws and regulations.