Managing Partner / Senior General Manager – Multi-Unit Restaurant Leader

Department: Operations

Reports To: Area Director

ACG BBQ, LLC is the largest licensed franchise partner of Sonny’s BBQ, proudly operating 30 locations across multiple states. Our mission is to create unforgettable moments through exceptional food, hospitality, and community engagement.

Position Overview

We are seeking a Managing Partner / Senior General Manager to lead our Clinton, MS location. This career-defining leadership role is perfect for a seasoned restaurant operator with multi-unit experience who thinks and acts like an owner.

The Managing Partner / Senior GM is responsible for driving profitability, building strong teams, and ensuring operational excellence. Success in this role means delivering world-class guest experiences while maximizing sales growth, controlling costs, and increasing profit.

Key Responsibilities

• Oversee and ensure operational excellence across multiple restaurant units.

• Recruit, develop, and retain high-performing management teams and staff.

• Manage full P&L accountability, focusing on revenue growth, cost control, and long-term profitability.

• Lead local store marketing and community engagement efforts to grow brand awareness and customer loyalty.

• Analyze data and KPIs to identify opportunities, solve problems, and drive continuous improvement.

• Partner with senior leadership to shape strategic growth plans and long-term business objectives.

• Foster a culture of accountability, hospitality, and guest-first service at all times.

Qualifications

• Proven experience as a General Manager, Managing Partner, or Multi-Unit Leader in the restaurant or hospitality industry.

• Strong financial acumen with demonstrated ability to manage budgets, P&L statements, and operational KPIs.

• Excellent leadership and people-development skills with a track record of building successful teams.

• Entrepreneurial mindset with the ability to think strategically and act decisively.

• Strong communication, organizational, and problem-solving abilities.

Schedule Requirements

• Whatever It Takes (W.I.T.) approach to leadership.

• Willingness to travel within the designated region and effectively manage remote teams.

Compensation & Benefits

This role offers competitive pay and performance-based incentives, including profit-sharing potential for those who deliver financial results.

• Health, Dental, and Vision Insurance

• Paid Vacation

• Auto and Cellphone Allowance

Why Join Us?

At ACG BBQ, LLC, we don’t just manage restaurants—we grow leaders, build communities, and deliver unforgettable BBQ experiences. As a Managing Partner / Senior GM, you’ll have the opportunity to run your location like an owner while being supported by the largest Sonny’s BBQ franchise network in the country.

Apply today to take the next step in your leadership career and join a team where hospitality meets opportunity.

one of  the largest licensed franchise partner of Sonny’s BBQ, proudly operating 30 restaurant locations across multiple states. Our mission is simple: create unforgettable guest experiences through exceptional service, operational excellence, and strong community support.

Position Overview

The Director of Operations is a senior leadership role responsible for managing and developing a team of Area Directors who oversee 4 markets generating approximately $11M in EBITDA. This position ensures operational consistency, drives financial performance, and builds strong, high-performing teams. The Director of Operations works closely with the executive leadership team to set standards, streamline operations, and maintain brand integrity across all restaurants.

Key Responsibilities

• Oversee day-to-day restaurant operations across multiple markets in partnership with Area Directors.

• Lead financial performance, ensuring sales growth, profitability, and EBITDA targets are met or exceeded.

• Provide hands-on leadership training, coaching, and development to Area Directors and restaurant management teams.

• Establish and enforce operational standards, guest service excellence, and brand consistency.

• Conduct strategic business reviews and align market-level objectives with overall company goals.

• Build a culture of accountability, positivity, and continuous improvement across all restaurants.

• Develop and execute market visits, spending ~75% of time in restaurants ensuring compliance, standards, and performance.

• Collaborate with executive leadership and marketing teams on sales strategies and competitive positioning.

• Maintain strong employee relations, addressing HR and compliance issues quickly and effectively.

Requirements

• Strong alignment with company mission, vision, and values.

• In-depth knowledge of restaurant operations, franchise standards, and hospitality leadership best practices.

• Annual budget development and oversight of detailed restaurant P&L performance.

• Ability to design and execute competitive sales and marketing strategies.

• Experience implementing structured market audits and operational compliance visits.

• Skilled at selecting, training, and developing General Managers and Area Directors, ensuring stability and succession planning.

• Proven ability to reduce turnover and build pipelines of high-potential leaders.

• Commitment to safety, compliance, and maintaining a healthy workplace for both guests and employees.

Qualifications

Leadership & Analytical Skills

• 7+ years of multi-unit restaurant operations leadership.

• Strong financial acumen with proven results in budgeting, cost control, and ROI analysis.

• Ability to solve complex business challenges with data-driven solutions.

Technology & Systems

• Proficiency in Microsoft Office Suite.

• Experience with restaurant technology platforms (POS, scheduling, HR systems).

• Strong computer literacy, including spreadsheets, reporting, and data analysis tools.

Communication & Project Management

• Exceptional communication and interpersonal skills; able to lead cross-functional teams and present at the executive level.

• Skilled in project management, including task execution, milestone tracking, and process documentation.

• Ability to manage multiple priorities, deadlines, and initiatives simultaneously.

• Dedicated to delivering superior guest service through team leadership and operational excellence.

Schedule & Travel

• Flexible “Whatever It Takes (W.I.T.)” approach to leadership.

• Ability to travel regularly within assigned regions to oversee and support multi-unit operations.

Benefits

• Competitive salary + 20% annual bonus.

• Health, Dental, and Vision Insurance.

• Paid vacation and PTO.

• Auto and cell phone allowance.

Why Join Us?

we don’t just run restaurants—we grow careers, build communities, and set the standard for excellence in the BBQ and hospitality industry. As the Director of Operations, you’ll have the opportunity to lead one of the most recognized brands in the country, while shaping the future of a fast-growing franchise organization.

Apply today to become a key leader in the largest Sonny’s BBQ franchise network and help us deliver exceptional hospitality at scale.