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Billy Giordano . 2 minute read
HOSPITALITY STAFFING

3 Steps for Creating an Inclusive Hiring Process

Creating an inclusive interview process is crucial for attracting a diverse team and building a more inclusive workforce. By eliminating bias and making the interview experience equitable and welcoming for everyone, you can increase your chances of attracting a wide range of candidates. Here are the steps you can take to create an inclusive interview process:

1. Eliminate bias during candidate selection
  • Improve your job descriptions: Use gender-neutral language, avoid age bias, and welcome all abilities in your job descriptions. Also, post job openings in a variety of locations to reach a more diverse pool of applicants.
  • Take caution when using AI to screen applicants, as bias may be inherent in the algorithms. Make sure the algorithms don’t favor specific genders, races, or educational backgrounds.
2. Build an inclusive interview experience
  • Use multiple communication channels: Offer both phone and video options for remote interviews to accommodate candidates’ resources and comfort levels.
  • Ensure accessible materials: Provide closed captions and transcripts for videos, alt text for images, and use structured headings and descriptive link text for written materials.
  • Share best practices: Send out a list of best practices for parking, dress code, travel time, and interview topics, ensuring all candidates start with the same expectations.
  • Offer flexible interview times: Provide day, evening, and weekend slots to accommodate candidates with varying schedules and commitments.
  • Consider travel options: If finalists need to travel, consider covering the expenses or offering a video option.
  • Choose an accessible location: Select a place that is accessible for people of all abilities.
  • Provide accommodations: Let candidates know you’re willing to provide special accommodations to ensure a smooth interview process.
3. Use the same inclusive interview process for each candidate
  • Develop a set of standard questions that are relevant to the position requirements, avoid biased language, and focus on capabilities and problem-solving.
  • Work with your team to establish a scoring system based on qualifications and answers to questions. Use this rubric to evaluate candidates consistently.
  • Ask questions in the same order and maintain a preset time limit to ensure each candidate receives the same opportunity.

Creating an inclusive interview process takes time and resources, but the benefits of a diverse workforce make the investment worthwhile. Start by implementing these steps, and remember the importance of patience in bringing about organizational change.

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Frequently Asked Questions

  • How can StaffedUp benefit my company?

    StaffedUp will streamline and simplify your entire recruitment process, making it massively more efficient and effective. We’ll eliminate manual processes, reduce time-to-hire, and provide better candidate experiences. Additionally, we’ll provide valuable insights to help your company make more informed hiring decisions.

  • Can I customize the StaffedUp ATS to fit my company's specific recruitment needs?

    Yes, our system offers complete customization options to fit the unique needs of your company. This includes the ability to create custom company recruitment pages, company culture, jobs, application questions in the recruitment process, and customized automated or one click messaging to expedite engagement.

  • How does StaffedUp improve my candidate experience?

    StaffedUp provides an extremely streamlined and user-friendly interface for candidates to apply for jobs and track their progress throughout the recruitment process. It also automates time-consuming tasks such as resume screening and interview scheduling, allowing candidates to spend more time preparing for their interviews and less time filling out paperwork.

  • Is it difficult to implement StaffedUp in my company?

    Implementing StaffedUp takes minutes, and the self onboarding tools make getting started a breeze. We provide pre drafted job descriptions, application questions, and even application responses so you’re up and running right away. We also offer tutorials and one on one onboarding should you need it, and will create hiring marketing for you.

  • What is the WOTC (Work Opportunity Tax Credit)?

    WOTC (Work Opportunity Tax Credit) is a federal tax credit available to business employers, both large and small. The credits are designed to offset Federal income tax liabilities. When the WOTC program is executed the right way, employers can capture enough tax credits to significantly reduce, or even eliminate, their Federal income tax liabilities. (And if your business was formed using a flow-through-entity, like a S-corp or LLC, then the credits could flow-through to the owner’s K-1).

  • How can WOTC impact my business?

    Executing the WOTC program is simple and easy with the right provider. We’ll screen your applicants to determine if they satisfy one of nine qualifying criteria. If so, our team of tax credit experts work with specific government agencies, behind the scenes, to capture the tax credits for you. Once captured, tax credits can be used to eliminate Federal income tax liabilities and thus improve cash flow for stakeholders and the business.