Client Care Coordinator / Office Manager

Radiant Results | Medical-Grade Light Therapy & Weight Loss Clinic

About Radiant Results

Radiant Results is a fast-paced wellness clinic specializing in medical-grade light therapy and weight loss programs. Our mission is to help clients stay consistent, supported, and motivated while delivering an exceptional in-clinic experience every visit.

We are hiring a Client Care Coordinator / Office Manager to support daily clinic operations, client communication, scheduling, billing processes, and office systems. This role is ideal for someone who enjoys organization, accountability, and helping clients stay engaged in their wellness journey.

Position Overview

As the Client Care Coordinator / Office Manager, you will be a key part of the clinic’s success. You’ll serve as the primary point of contact for clients while ensuring the front office runs smoothly, efficiently, and professionally.

This role requires strong organizational skills, clear communication, attention to detail, and the ability to manage multiple responsibilities independently. You will help clients stay on track, manage scheduling and inventory, complete daily closeouts, and maintain organized clinic systems.

Required Hours

• Monday–Thursday: 9:30 AM – 6:30 PM (lunch approximately 1:30–2:30 PM)

• Friday: 5–6 hours (flexible)

Key Responsibilities

Client Care & Accountability

• Support clients with consistency, reminders, and accountability throughout their program

• Communicate with clients professionally via phone, text, and in person

• Help clients feel confident, supported, and informed during their treatment plan

• Address basic client questions related to scheduling, payments, and program expectations

Scheduling & Clinic Flow

• Manage appointment scheduling and confirmations

• Maintain smooth daily clinic flow and minimize scheduling conflicts

• Handle client check-in and check-out processes

• Coordinate schedules to support staff efficiency and client experience

Office Management & Operations

• Complete daily closeouts and basic reporting tasks

• Manage inventory, including restocking and ordering clinic supplies

• Maintain organized front office systems, files, and workflows

• Support day-to-day clinic operations and overall office organization

• Follow established systems, checklists, and procedures consistently

Required Qualifications

• Experience in a wellness clinic, medical office, or client-facing administrative role

• Strong organizational skills and attention to detail

• Professional communication skills, including comfort discussing payments with clients

• Ability to multitask, prioritize, and stay calm in a fast-paced environment

• Comfortable following systems, workflows, and accountability processes

• Strong sense of ownership and responsibility for clinic operations

Ideal Candidate Traits

We are looking for someone who is:

• Dependable and consistent

• Emotionally intelligent and mature

• Confident, clear, and professional in communication

• Self-motivated and able to work without micromanagement

• Invested in long-term growth within a clinic environment

There is strong long-term growth potential for the right candidate as the clinic continues to expand.

Compensation & Benefits

• Health insurance (employee coverage)

• Paid time off (PTO)

• Free access to clinic services (medical-grade light therapy and weight loss programs)

• Supplements at cost for employee and immediate family

• Employee discounts

Job Type: Full-time (Part-time considered)