We’re looking for a friendly, organized, and professional Receptionist / Guest Services team member to be the first point of contact for our guests. If you’re passionate about hospitality, love making people feel welcome, and can juggle tasks with a smile, we’d love to meet you.

Position Overview:

As the Receptionist / Guest Services representative, you’ll be responsible for greeting guests, managing front desk operations, and ensuring a positive and seamless experience from the moment someone walks through the door.

Key Responsibilities:

• Greet guests warmly and professionally upon arrival

• Answer phones, take messages, and handle inquiries with accuracy and courtesy

• Assist with reservations, check-ins, check-outs, and guest requests

• Maintain a clean, organized, and welcoming front desk and lobby area

• Communicate effectively with other departments to fulfill guest needs

• Handle administrative tasks such as filing, data entry, and scheduling appointments

• Resolve guest issues or concerns promptly and professionally

• Stay informed about services, promotions, and local recommendations to assist guests

What We’re Looking For:

• Friendly, positive attitude and professional appearance

• Excellent communication and interpersonal skills

• Strong organizational skills and attention to detail

• Ability to multitask and stay calm in a busy environment

• Basic computer and phone system proficiency

• Previous front desk, receptionist, or guest services experience preferred, but not required

• High school diploma or equivalent

Why You’ll Love Working Here:

• Supportive, team-oriented environment

• Competitive pay and potential for tips or bonuses

• Opportunities for growth in hospitality or administrative roles

• Flexible scheduling

• A chance to make a lasting impression on every guest

If you enjoy being the face of a business and creating memorable first impressions, apply today. Let’s create a warm and welcoming experience—one guest at a time.