Busser – JINYA Ramen Bar

Job Summary

Front of House Team Members are an essential part of the JINYA Ramen Bar guest experience. As a Busser, you support the General Manager, Front of House leadership, and service team by maintaining a clean, organized, and welcoming dining environment while delivering exceptional hospitality.

Bussers serve as Customer Service Ambassadors by assisting servers, supporting guest needs, and ensuring tables, stations, and service areas are reset quickly and efficiently. This role plays a key part in creating a seamless, 5-star dining experience in a fast-paced restaurant environment.

Primary Responsibilities

• Support servers and front-of-house team members with guest service needs in a professional and positive manner

• Clear, clean, and reset tables quickly and accurately to maintain smooth service flow

• Deliver food and beverages to guests and assist with refilling water and other beverages as needed

• Maintain table cleanliness and ensure all guest-facing areas remain clean, organized, and presentable

• Polish and organize plateware, silverware, and glassware for service readiness

• Assist with opening and closing side work and ensure all assigned duties are completed properly

• Maintain cleanliness of workstations, dining areas, and restrooms, including areas visible to guests upon entry

• Communicate clearly and professionally with guests and team members, including both front-of-house and back-of-house staff

• Demonstrate menu knowledge, including daily desserts, sauces, dressings, and sides, and explain items to guests when delivering food

• Understand restaurant operations including hours, table numbers, payment options, reservation flow, and allergy-related service awareness

• Greet guests as they arrive and assist with seating, reservations, and waitlist communication when needed and as directed by management

• Support front-of-house operations by refilling beverages, maintaining table arrangements, and assisting with service tasks as requested

• Utilize JINYA’s steps of service, hospitality standards, and upselling techniques to enhance the guest experience

• Respond to minor guest concerns professionally and notify management promptly of major guest or service issues

• Participate in JINYA’s cultural greetings including “Irasshai” and “Arigato”

• Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks and projects as assigned by management

Required Competencies

• Prior restaurant experience in a support role preferred, ideally in a high-volume environment

• Strong verbal communication skills and professional guest service presence

• Ability to multitask and remain organized in a fast-paced, high-pressure setting

• Positive attitude and ability to work well under pressure

• Ability to read and follow simple written instructions, correspondence, and operational procedures

• Willingness to follow direction and ask questions when clarification is needed

• Dependable, reliable, and self-motivated with strong attention to cleanliness and presentation

• Ability to work independently throughout shifts while supporting overall team operations

• Experience working in a multicultural team environment

• Flexible availability including weekends and holidays

• Ability to stand for extended periods and maneuver safely in tight restaurant spaces

• Ability to lift and carry trays, dishware, and service items safely during active service periods

Required Education & Certifications

• High school diploma preferred

• Ability to read, write, and speak English

• Must maintain all required local, state, and federal certifications based on restaurant location, including food handling and alcohol certifications where applicable

Work Environment

This position operates in a fast-paced, fun, and professional restaurant environment. Bussers move frequently throughout the dining room, service stations, and kitchen-adjacent areas while handling trays, glassware, plates, and other restaurant equipment.

Team members must communicate consistently with guests, managers, and staff while maintaining awareness of safety conditions and service flow. Bussers may occasionally use ladders or step tools to access overhead storage when needed.

Physical Demands

• Stand and walk for extended periods throughout shifts

• Use hands and arms frequently to carry, lift, reset, and organize restaurant items

• Lift and move up to 50 pounds

• Work in indoor and outdoor service areas, including hot, humid, or wet conditions

• Bend, reach, and navigate busy restaurant spaces safely

• Communicate clearly with guests and team members during active service

Additional Information

This job description is not intended to be a comprehensive list of all duties and responsibilities. Tasks may change or evolve based on operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

BOH team member – JINYA Ramen Bar

Job Summary

Back of House Team Members are the heart of the JINYA Ramen Bar experience. You support the Kitchen Manager and play a critical role in delivering exceptional ramen and menu items with consistency, precision, and quality.

BOH Team Members ensure every guest receives the highest standard of food production while collaborating with front-of-house teams to create a seamless and memorable dining experience.

Primary Responsibilities

• Proactively support the back of house team in tasks that helps efficiency including maintaining cleanliness, handling soup or line duties and dishwashing

• Learn to prepare ramen, appetizers, and menu items according to recipes and Kitchen Manager instructions

• Execute proper food preparation, cooking techniques, and plating standards

• Maintain strict adherence to food safety, sanitation, and kitchen cleanliness procedures

• Follow all JINYA health, safety, and operational policies

• Operate kitchen equipment safely, including fryers, knives, and heavy cookware

• Participate in JINYA’s cultural greetings including “Irasshai” and “Arigato”

• Arrive on time and report to your workstation prepared for service

• Communicate clearly and professionally with BOH and FOH team members

• Support front-of-house staff to ensure smooth guest service

• Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks and projects as assigned by management

Required Competencies

• Some restaurant kitchen experience

• Knowledge of commercial kitchen equipment and food preparation techniques

• Strong multitasking ability in a high-volume restaurant environment

• Positive attitude and ability to perform under pressure

• Ability to read and follow written instructions

• Willingness to ask questions and follow direction

• Reliable, self-motivated, and detail-oriented

• Experience working in multicultural team environments

• Flexible availability including weekends and holidays

• Ability to stand for extended periods and maneuver safely in tight kitchen spaces

Required Education & Certifications

• Ability to read, write, and speak English or Spanish

• Must maintain all required local, state, and federal food handling certifications

Work Environment

This position operates in a fast-paced, professional restaurant kitchen. BOH team members move frequently between prep lines, cooking stations, and back-of-house areas while using fryers, heavy pots, pans, and other kitchen equipment.

Team members must communicate consistently with kitchen staff and management while maintaining awareness of safety conditions including spills, heat exposure, and equipment hazards.

Physical Demands

• Stand and walk for extended periods

• Use hands and arms for food preparation and equipment handling

• Lift and move up to 50 pounds

• Work in hot, humid, or wet kitchen environments

• Bend, reach, and navigate busy kitchen spaces

• Distinguish food flavors and quality standards

Additional Information

This job description is not intended to be a comprehensive list of all duties and responsibilities. Tasks may evolve based on operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Server – JINYA Ramen Bar

Job Summary

At JINYA Ramen Bar, our Servers are brand ambassadors who deliver a fun, relaxed, and exceptional dining experience. As a Server, you will be approachable, friendly, professional, and knowledgeable, ensuring JINYA’s service standards and steps of service are executed flawlessly.

Servers work in unison to create memorable guest experiences by delivering outstanding hospitality, expert menu knowledge, and a genuine appreciation for Japanese ramen culture.

Primary Responsibilities

Guest Service & Hospitality

• Provide attentive, professional, and positive service to all guests

• Take accurate food and beverage orders and deliver items promptly

• Execute JINYA’s steps of service and up-selling techniques

• Guide guests through menu offerings, daily specials, and dietary considerations

• Deliver an exceptional dining experience from greeting through farewell

Guest Engagement & Brand Culture

• Greet guests upon arrival and assist with seating or wait-list timing when necessary

• Participate in JINYA’s signature greetings such as “Irasshai” and “Arigato”

• Create emotional connections with guests while promoting JINYA’s ramen and tapas offerings

• Respond to minor guest concerns and escalate major issues to management

Operations & Team Support

• Maintain cleanliness of the bar area and any guest-visible spaces

• Support front-of-house operations including beverage refills, table maintenance, resetting tables, polishing plates and glassware

• Communicate clearly and professionally with front-of-house and back-of-house teams

• Answer phone calls, take reservations, manage seating rotation, and assist with host responsibilities when needed

• Maintain knowledge of restaurant information including hours, menu, allergens, payment options, and table numbers

Brand & Company Values

• Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks or projects as assigned by management

Required Competencies

• Minimum 2–3 years of server experience, preferably in a high-volume restaurant

• Strong verbal and written communication skills

• Ability to multi-task efficiently in a fast-paced environment

• Positive attitude and ability to perform under pressure

• Experience operating a POS system and/or reservation platforms such as OpenTable

• Ability to lead by example and inspire teamwork

• Dependable, reliable, and self-motivated

• Experience working in a multicultural environment

• Flexible availability including weekends and holidays

Education & Certifications

• Ability to read, write, and speak English

• Must obtain and maintain required city, state, and federal certifications, including alcohol service and food handling permits

Work Environment

This position operates in a professional, high-energy restaurant environment. Team members routinely move between dining room and kitchen areas while handling trays, glassware, plates, and other restaurant equipment.

Servers may occasionally use ladders to retrieve overhead items and must communicate clearly and accurately with guests and team members at all times.

Physical Demands

• Frequently stand and walk for extended periods

• Use hands and arms to handle trays, plates, and glassware

• Lift and maneuver up to 50 pounds safely

• Work in indoor and outdoor environments that may be hot, humid, or wet

• Distinguish between various food flavors including sweet and savory

• Bend, reach, and navigate tight restaurant spaces efficiently

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Information

This job description is not intended to be a comprehensive list of duties and responsibilities. Tasks may change or be reassigned at any time with or without notice.

Why Work at JINYA Ramen Bar?

Join a fast-growing, nationally recognized ramen restaurant known for authentic flavors, elevated service standards, and a dynamic team culture. At JINYA, you’ll build hospitality skills in a high-volume, chef-driven environment while being part of a brand that values creativity, integrity, and teamwork.

If you’re passionate about delivering exceptional guest experiences and want to grow in a professional restaurant setting, apply today.

Host – JINYA Ramen Bar

Job Summary

At JINYA Ramen Bar, Hosts are the first impression of our brand and play a vital role in creating a fun, welcoming, and memorable dining experience. Our Hosts set the tone for every guest visit through friendly service, positive energy, professionalism, and strong communication.

As a Host, you will support the entire front-of-house team — including servers, food runners, and management — while helping guide guests through a smooth and enjoyable dining experience from arrival to seating.

Primary Responsibilities

Guest Experience & Hospitality

• Greet guests warmly upon arrival and manage seating arrangements, reservations, and wait lists

• Engage guests with a cheerful, friendly, and professional demeanor

• Provide menus and assist with initial questions or special accommodations

• Participate in JINYA’s signature greetings such as “Irasshai” and “Arigato”

• Ensure guests feel welcomed, informed, and cared for from the moment they enter

Front-of-House Operations

• Answer phone calls, take reservations, and manage guest flow efficiently

• Assign tables while maintaining consistent server rotation

• Maintain cleanliness of the host stand, entryway, and guest-visible areas

• Support servers and food runners with beverage refills, table resets, polishing plates or glassware, and general dining room upkeep

Communication & Teamwork

• Communicate clearly and professionally with front-of-house and back-of-house teams

• Respond to minor guest concerns and notify management of major issues

• Maintain knowledge of restaurant hours, menu offerings, allergens, table numbers, and payment options

Brand & Culture

• Promote and demonstrate JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks and projects as assigned by management

Required Competencies

• Restaurant or customer service experience preferred but not required

• Strong verbal and written communication skills

• Ability to multitask in a fast-paced restaurant environment

• Positive attitude and ability to perform well under pressure

• Experience using reservation systems such as OpenTable or similar platforms is a plus

• Dependable, reliable, and self-motivated

• Ability to work well within a diverse, multicultural team

• Flexible availability including weekends and holidays

Education & Certifications

• Ability to read, write, and speak English

• Must obtain and maintain all required city, state, and federal certifications, including food handling permits and alcohol service certifications where applicable

Work Environment

This role operates in a professional, high-energy restaurant environment. Hosts routinely move between dining areas and kitchen entrances while handling menus, trays, glassware, and restaurant tools.

The position involves frequent communication with guests and team members, occasional ladder use for overhead items, and constant awareness of cleanliness and safety.

Physical Demands

• Stand and walk for extended periods

• Use hands and arms for handling menus, trays, and table resets

• Lift and maneuver up to 50 pounds when necessary

• Work in indoor and outdoor areas that may be hot, humid, or wet

• Bend, reach, and navigate tight restaurant spaces efficiently

• Distinguish food flavors and quality when assisting guests

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

Additional Information

This job description is not intended to cover every responsibility. Duties may change based on operational needs.

Why Work at JINYA Ramen Bar?

JINYA Ramen Bar is a nationally recognized restaurant brand built on authentic Japanese ramen, elevated hospitality, and strong team culture. As a Host, you’ll develop customer service skills in a high-energy environment while being part of a brand that values teamwork, professionalism, and guest experience.

If you enjoy working with people, creating great first impressions, and being part of a dynamic restaurant team, apply today.

Bartender – JINYA Ramen Bar

Job Summary

Bartenders at JINYA Ramen Bar are brand ambassadors who create a fun, relaxed, and exceptional dining experience. As a Bartender, you are expected to be approachable, friendly, hospitable, and professional while executing JINYA’s service standards with precision.

Bartenders ensure guests receive outstanding service through full menu knowledge, expert beverage execution, and consistent application of JINYA’s steps of service. All bartenders work collaboratively to elevate the overall guest experience while delivering high-quality ramen, tapas, cocktails, beer, wine, and specialty beverages.

Primary Responsibilities

• Serve guests in a professional and positive manner, including taking food and beverage orders and delivering items accurately and efficiently

• Execute JINYA’s steps of service and upselling techniques to guide guests through menu selections, daily specials, and dietary accommodations

• Prepare cocktails, beer, wine, and specialty beverages to JINYA standards following exact recipes and specifications

• Greet guests, manage seating and reservations when needed, and provide accurate wait time expectations

• Maintain strong knowledge of ramen offerings, tapas, beverages, allergens, and menu pairings

• Participate in JINYA cultural greetings including “Irasshai” and “Arigato”

• Communicate clearly and professionally with guests, servers, management, and kitchen team members

• Answer phone calls, assist with reservations, and support table assignments when needed

• Maintain cleanliness and organization of the bar area and all guest-visible spaces

• Support front-of-house operations including refilling beverages, polishing glassware, resetting tables, and assisting teammates

• Address minor guest concerns and escalate significant issues to management promptly

• Demonstrate full knowledge of restaurant operations including hours, menu details, table numbers, payment systems, and policies

• Promote and execute JINYA’s core values of Teamwork, Hospitality, Authenticity, Creativity, and Integrity

• Complete additional tasks and projects as assigned by management

Required Competencies

• Minimum 2–3 years of restaurant experience, with at least 1 year of bartending experience in a high-volume environment preferred

• Strong knowledge of cocktail preparation, bar service standards, and POS systems

• Professional verbal and written communication skills with strong multitasking ability

• Positive attitude and ability to work under pressure in a fast-paced setting

• Ability to read and follow written instructions

• Experience using POS systems and reservation platforms such as OpenTable or similar

• Ability to lead by example and foster team spirit

• Reliable, dependable, and self-motivated

• Experience working in multicultural environments

• Flexible availability including nights, weekends, and holidays

• Ability to stand for extended periods and maneuver efficiently in limited space

Required Education & Certifications

• Ability to read, write, and speak English

• Must obtain and maintain all required local, state, and federal alcohol service and food handling certifications

Work Environment

This position operates in a fast-paced, professional restaurant environment with frequent movement between the bar, dining room, and kitchen areas. Bartenders routinely use trays, glassware, bar tools, and restaurant equipment.

Frequent communication with guests, servers, kitchen staff, and management is required to maintain seamless service and uphold JINYA’s hospitality standards.

Physical Demands

• Stand and walk for extended periods

• Use hands and arms for beverage preparation and service

• Lift and maneuver up to 50 pounds

• Work in environments that may be hot, humid, or fast-paced

• Bend, reach, and navigate busy service areas efficiently

• Distinguish food and beverage flavors and quality standards

Additional Information

This job description is not intended to cover a comprehensive listing of all activities, duties, or responsibilities. Responsibilities may change based on operational needs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

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