Bakery Clerk / Customer Service Associate – Holland Farms Bakery & Deli

Holland Farms Bakery & Deli is seeking friendly, outgoing Bakery Clerks who enjoy working with customers and being part of a busy neighborhood bakery.

You’ll be the face of the bakery — helping customers place orders, answering questions, and creating a welcoming experience that keeps people coming back.

What You’ll Do

• Greet customers and take bakery and deli orders accurately

• Handle transactions and phone orders

• Stock bakery cases and maintain a clean showroom

• Help customers choose baked goods, cakes, and deli items

What We’re Looking For

• Positive attitude and strong customer service skills

• Ability to multitask in a fast-paced environment

• Dependable and professional

Why You’ll Love Working Here

• Friendly, community-focused workplace

• Flexible scheduling

• Great team culture

• Customer interaction every shift

Manager – Bakery & Food Production Operations

Employment Type: Full-Time

Holland Farms Bakery & Deli is hiring an experienced General Manager to lead daily operations across bakery production, customer service, kitchen, and facility teams. This role is ideal for a hands-on leader who thrives in a fast-paced food environment and takes pride in quality, consistency, and team development.

Holland Farms is known for fresh baked goods, handcrafted pastries, cakes, donuts, deli items, and exceptional customer service. Our success is built on strong teams, high standards, and leaders who treat the business like it matters.

Position Overview

As General Manager, you will oversee all aspects of store operations — production flow, food quality, staffing, cleanliness, scheduling, inventory, and customer experience. You’ll lead multiple departments while ensuring smooth daily execution and continuous improvement.

This role requires strong leadership, organization, and accountability, along with a passion for food quality and team culture.

Key Responsibilities

Operations & Production Leadership

• Oversee bakery production, kitchen operations, showroom service, and facility cleanliness

• Ensure consistent food quality, presentation, and safety standards

• Maintain efficient workflows and daily production schedules

• Monitor inventory levels and ordering across departments

Team Leadership & Development

• Hire, train, coach, and retain high-performing team members

• Lead department supervisors and shift leads

• Build a positive, accountable, and team-oriented culture

• Conduct performance feedback and development

Customer Experience

• Ensure every guest receives friendly, efficient service

• Address customer concerns professionally and promptly

• Maintain a clean, welcoming bakery and deli environment

Financial & Administrative Oversight

• Manage labor scheduling and staffing levels

• Support cost control, waste reduction, and efficiency

• Review daily operations reports and production performance

Safety & Compliance

• Enforce food safety, sanitation, and health regulations

• Maintain equipment cleanliness and facility standards

• Ensure compliance with company policies and procedures

Qualifications

• Previous management experience in a bakery, restaurant, food production, or retail food environment

• Strong leadership and team development skills

• Ability to manage multiple departments in a high-volume operation

• Excellent communication and organizational abilities

• Knowledge of food safety and sanitation regulations

• Comfortable with scheduling, inventory, and daily operations management

• Flexible availability including busy seasons and holidays

Why Work at Holland Farms Bakery & Deli?

• Stable, well-established bakery and deli brand

• Hands-on leadership role with real operational impact

• Supportive ownership and team culture

• Opportunity to grow with a respected food business

• Full-time stability in a year-round operation

Apply Today!

If you’re a strong food operations leader who values quality, teamwork, and consistency, we’d love to hear from you. Apply today to join Holland Farms Bakery & Deli as a General Manager.